Credit & Collections Analyst 1-Fin

Oracle; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Oracle is seeking a Cash Application Analyst – Spanish to manage customer payments for LAD regions from Bengaluru. You will identify payments and apply them to AR invoices, ensuring accurate cash posting and maintaining complete payment records, while collaborating with Spanish-speaking customers, Collections, AR and Sales teams.

This role supports month-end close, account reconciliations, and reporting, and contributes to process improvements to reduce recurring cash-application issues.

Qualifications

• Spanish-language proficiency for customer interactions.
• Hands-on cash application and payments processing.
• Accurate application of payments to AR invoices.
• Experience with payment reconciliation.
• Ability to resolve unapplied cash, unidentified receipts, short/overpayments.
• Collaborate with Collections, AR, Sales and other teams.

Responsibilities

• Manage LAD country customer-payment activities and post to AR invoices.
• Identify customer receipts and accurately apply payments to the appropriate AR invoices.
• Ensure timely and accurate cash posting.
• Maintain accurate customer-payment records and supporting documentation.
• Research and resolve unapplied cash and unidentified receipts; resolve short/overpayments.
• Collaborate with Customers, Collections, AR, and Sales to allocate payments.

Skills

Spanish language

Cash application experience

Payment reconciliation

Attention to detail

Stakeholder collaboration

Month-end activities support

Education

Accounting/Finance degree

Tools

Excel

Oracle ERP / AR systems

Job description

Job Summary

Cash Application Analyst – Spanish is responsible for managing customer payments for LAD countries from GFIC. The role identifies incoming customer payments and accurately applies them to the appropriate Accounts Receivable invoices. It investigates and resolves unapplied cash, unidentified receipts, short payments, overpayments, and other payment discrepancies. The analyst collaborates closely with Spanish-speaking customers, Collections, AR, Sales, and other internal stakeholders to support timely and accurate cash posting. The position also performs reconciliations, supports month-end activities, maintains records and reporting, and contributes to process improvement and root-cause resolution.

Responsibilities

Cash Application

• Manage customer-payment activities for assigned LAD countries.
• Identify customer receipts and accurately apply payments to the appropriate AR invoices.
• Ensure timely and accurate cash posting.
• Maintain accurate customer-payment records and supporting documentation.

Payment Exception Resolution

• Research and resolve unapplied cash.
• Investigate unidentified receipts.
• Resolve short payments and overpayments.
• Investigate payment discrepancies and determine appropriate next steps.
• Work with relevant stakeholders to obtain missing payment or remittance information.

Customer & Stakeholder Collaboration

• Collaborate closely with customers and Collections to identify payments and determine appropriate invoice allocation.
• Partner with Accounts Receivable, Sales, and other internal teams to resolve account issues.
• Use Spanish-language capability where required to support LAD customer-payment operations.

Reconciliation & Month-End

• Perform customer-account and payment reconciliations.
• Investigate reconciliation differences and coordinate resolution.
• Support relevant month-end close activities.
• Maintain accurate operational records and reporting.

Process Improvement

• Identify recurring cash-application issues.
• Support root-cause analysis of recurring payment discrepancies.
• Identify opportunities to improve cash-application accuracy and efficiency.
• Contribute to process improvements that reduce recurring payment-application issues.

Mandatory Requirements

• Spanish-language proficiency appropriate for the customer and operational interactions required by the role.
• Hands-on capability in Cash Application / customer-payment processing.
• Ability to identify and apply customer payments to AR invoices accurately.
• Experience or demonstrated capability in payment/account reconciliation.
• Ability to investigate and resolve:
  • Unapplied cash
  • Unidentified receipts
  • Short payments
  • Overpayments
  • Payment discrepancies
• Ability to collaborate effectively with customers, Collections, AR, Sales, and other stakeholders.
• Ability to maintain accurate records and reporting.
• Ability to support month-end activities.
• Strong attention to detail and problem-solving capability.

Good-to-Have

The Supplied Information Does Not Explicitly Identify Good-to-Have Qualifications.

• Specific years of experience
• Accounting/Finance degree
• Oracle Fusion/EBS
• SAP
• Advanced Excel
• Previous LAD-country experience
• Specific Spanish certification
• Shared-services experience
• Banking/remittance-processing experience
• Process automation experience

Self-Assessment Questions

• Am I proficient in Spanish at the level needed for business/customer interactions?
• Do I have hands-on experience applying customer payments to Accounts Receivable invoices?
• Can I investigate and resolve unapplied cash and unidentified receipts?
• Have I handled short payments, overpayments, and other payment discrepancies?
• Can I perform customer-account and payment reconciliations?
• Can I work directly with customers and Collections to obtain remittance/payment information and resolve allocation issues?
• Have I supported month-end activities within Cash Application or Accounts Receivable?
• Can I identify recurring payment issues and contribute to root-cause resolution?

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