Credit Analyst

True Balance; Gurugram District; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

True Balance, part of BalanceHero Group, is seeking a data‑driven Credit Risk Analyst to formulate risk policies and manage portfolio health for its small-ticket personal loan business in India. You will design underwriting rules, build early warning systems, and take proactive measures to balance prudent risk controls with scalable growth.

Ideal candidates have 3–5 years in fintech credit risk, strong SQL/Python skills, and experience with Tableau.

Qualifications

• 3–5 years of experience in credit risk or fintech/digital lending.
• Proficiency in SQL and Python for large‑scale data analysis.
• Experience with BI tools (Tableau) for reporting and insights.
• Strong understanding of credit bureau data and risk scoring.
• Knowledge of risk policy formulation and performance monitoring.

Responsibilities

• Design, implement, and review credit policies for small-ticket personal loans (STPL).
• Build early warning systems and monitor portfolio performance (vintage curves, roll rates, DPD).
• Analyze portfolio by channel, geography, customer segment and ticket size.
• Collaborate with Product, Growth, and Data Science to identify growth opportunities with risk controls.
• Design and run A/B tests to validate underwriting strategies before rollout.

Skills

SQL

Python

Education

Bachelor’s or Master’s degree in Statistics/Economics/Engineering/Finance

Tools

Tableau

Job description

Owned and operated by BalanceHero Group, True Balance is an RBI authorized Prepaid Payment Instrument (PPI) issuing entity. It offers loans through its subsidiary and RBI licensed Non-Banking Financial Company - True Credits Private Limited and other RBI licensed partners. Founded in 2016, as a mobile app for users in India to efficiently manage their phone calls and data usage, True Balance is now India’s one of the top financial services platforms providing solutions to all the financial needs of its users - from obtaining instant loans, paying utility bills to do prepaid recharges seamlessly. To date, True Balance has raised more than US$84 million in equity funding from marquee global investors like Softbank, Naver, and Line to name a few. The company aims to become the go-to financial services platform for the next billion people in India, playing a key role in the nationwide push towards the goal of Digital India and advancing financial inclusion amongst the unbanked and underbanked people.

Job Description:

We are seeking a data-driven, strategic Credit Risk Analyst for risk policy formulation and portfolio health management for our small-ticket personal loan business. In this role, you will be responsible for end-to-end credit risk strategies—balancing prudent risk controls with scalable, sustainable growth. You will design underwriting policies, build early-warning monitoring systems, and take proactive measures to keep delinquencies in check while identifying growth opportunities.

Roles and responsibilities:

1. Credit Policy Formulation & Optimization

• Design, implement, and periodically review robust credit policies and underwriting rules for small-ticket personal loans (STPL).
• Leverage traditional and non-traditional data (bureau scores, bank statements, device data, alternative metrics) to refine risk segmentation and approval grids.
• Conduct regular policy diagnostic tests to identify bottlenecks, improve approval rates, and maintain risk guardrails.
• Build and maintain early warning systems (EWS) to track portfolio performance across vintage curves, roll rates, bounce rates, and delinquency buckets (DPD).
• Perform granular portfolio analysis by sourcing channel, geography, customer segment, ticket size, and partner channels.
• Identify emerging credit degradation trends early and execute preemptive policy interventions (e.g., tightening limits, revising eligibility criteria, modifying verification checks).

3. Sustainable & Profitable Growth

• Collaborate with Product, Growth, and Data Science teams to identify under‑penetrated, high‑performing borrower segments.
• Optimize risk‑adjusted pricing frameworks to ensure healthy margins across risk tiers.
• Design A/B policy tests to evaluate new underwriting strategies safely before full‑scale rollout.

Required Experience:

3-5 yrs experience in similar domain - credit risk in unsecured lending, preferably in fintech/digital lenders

Proficiency in SQL and Python for large‑dataset analysis.

Hands‑on experience with BI tools (like Tableau).

In‑depth understanding of credit bureau data.

Basic knowledge in data science preferred, although not mandatory

Education:

Bachelor’s or Master’s degree in Statistics, Economics, Engineering, Finance, or a related quantitative field.

What we need in the ideal candidate:

• Fintech/Digital NBFC Background: 3‑5 years in high‑volume, high‑velocity unsecured personal loans (small‑ticket).
• Policy Ownership: Proven track record of designing and refining credit policies using both bureau and alternative data (bank statements, digital footprints).
• Proactive Risk Management: Strong skills in vintage analysis, FPD, and roll rates—someone who spots early warning signs and adjusts policy before losses happen.
• Growth + Risk Balance: Business-minded analyst who knows how to optimize approval rates and risk‑adjusted pricing, not just block transactions.
• Tech Stack: Hands‑on proficiency in SQL and Python with experience in automated credit decision engines.