CRA- Data/Information Mgt Analyst -Tableau developer

Citigroup Inc.; Chennai District; On-site; INR 8,00,000 - 12,00,000; Full time

Job summary

A global financial services leader seeks a professional for data remediation analytics. The role involves executing data solutions for customer issues, conducting thorough root cause analysis, and managing audit support. Ideal candidates will have a Master’s degree and 5-8 years of experience, including 2 years in the banking industry. This position offers opportunities for problem-solving within a dynamic environment.

Qualifications

• 5-8 years overall experience with at least 2 years in Banking Industry.
• Experience delivering data solutions.

Responsibilities

• Execute data remediation on customer issues.
• Identify size and impact of affected customers.
• Conduct root cause analysis using analytical methods.
• Provide audit support and data evidence.

Skills

SAS

SQL

RDBMS

Teradata

Unix

Tableau

MS Excel

PowerPoint

VBA

Python

Education

Master’s / Advanced Degree in IT or Engineering

Tools

Jira

Bitbucket

Sharepoint

Mainframes

Job description

Overview

About us: Analytics & Information Management (AIM) is a global community driving data-driven transformation across Citi to create actionable intelligence for business leaders. AIM is a fast-growing organization working with Citi businesses and functions worldwide.

Client Remediation Analytics: The Remediation team coordinates cross-functional remediation efforts, providing oversight, prioritization, and scheduling with partner teams including Technology, FSO, Analytics groups, Shared Services (mail vendor) and Controllers. R&R AIM Team serves as the data analytics partner for the Issue Remediation Business Team.

Responsibilities

• Remediation analysis: Execute a comprehensive data remediation approach on customer issues due to gaps observed in policies and governance, self-identified, or through IA.
• Impact assessment: Identify the size of affected customers and the dollar amount impacted.
• Issue Management and Root Cause Analysis: Identify issues and root causes using analytical methods.
• Audit Support: Track implementation plans and provide data evidence and artifacts for audit completion.

Expertise Required

Tools and Platforms

• Proficient in SAS, SQL, RDBMS, Teradata, Unix, Tableau
• Proficient in MS Excel, PowerPoint, and VBA
• Jira, Bitbucket, Sharepoint
• Mainframes
• Exposure to Big data, Python

Domain Skills

• Good understanding of banking domain and consumer products (Retail Banking, Deposit, Loans, Wealth management, Mortgage, Insurance, etc.)
• (Preferred) Knowledge of Finance Regulations, Understanding on Retail Business/ Banking Domain

Analytical Skills

• Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form
• Data analysis, Data profiling, Data Management skills
• MIS reporting and generate actionable Business Insights
• Coming up with automated techniques to reduce redundancy, remove false positives and enhance optimization
• Identification of control gaps and providing recommendations as per data strategy
• (Preferred) Risk & control Metrics & Audit Framework Exposure

Interpersonal Skills

• Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form
• Excellent communication and inter-personal skills
• Good process/project management skills
• Ability to work well across multiple functional areas
• Ability to thrive in a dynamic and fast-paced environment
• Identifying and implementation of new collaboration ideas
• Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities
• Proactive approach in solving problems and eye for details, identifying process gaps in solution implementation and suggesting alternatives

Education & Experience

• Education Level: Master’s / Advanced Degree in Information Technology/ Computer Applications/ Engineering/ MBA from a premier institute
• Overall experience of 5-8 years with at least 2 years of experience in Banking Industry delivering data solutions

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.