Corporate Communications Manager

Seven N Half; Mumbai; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Seven N Half in Mumbai is seeking a Corporate Communications Manager to join the Marketing team. You will lead media relations, influencer campaigns, crisis communications, and brand storytelling across print and digital platforms.

The role requires strong written and verbal communication, 4–5 years of relevant experience in health insurance, and hands-on expertise with social media, digital PR, and agencies. This is a hands-on leadership role.

Qualifications

• Postgraduate degree in any field; Masters in Corporate Communication/Journalism/PR is an added advantage.
• 4-5 years of relevant experience, preferably in health insurance.
• Excellent written and verbal communication skills.
• Strong media landscape knowledge and media network.
• Hands-on experience with social media, influencer campaigns, and digital PR.
• Experience in managing agencies or agency client servicing.
• Experience at scale influencer campaigns.

Responsibilities

• Identify and create integrated media opportunities to enhance brand credibility.
• Direct external communications including media relations, campaigns, and crisis communications.
• Coordinate branding efforts, communications calendars, and end-to-end workflows.
• Develop content such as press releases, articles, FAQs, and briefing documents.
• Support brand marketing with impactful features on brand attributes.
• Plan and execute influencer campaigns end-to-end.
• Oversee team workflow, performance, and budget adherence.
• Liaise with internal stakeholders and external agencies.
• Monitor media coverage and social campaigns.
• Assist in managing PR agency output and brand reputation.

Skills

Excellent communication

Media relations

Influencer marketing

Agency management

Social media

Web technologies

Content creation

Crisis communications

Education

Postgraduate degree

Masters in Corp Communication

Tools

PR tools

Media monitoring

Presentation tools

Job description

A new-age health insurance company is looking for a talented Corporate Communications - Manager to join our Marketing team in Mumbai.

Your typical week will include the following:

Identifying and creating integrated media opportunities for brand so as to enhance brand imagery, visibility and credibility to build desired brand opinion and influence consumer behavior.

This role will involve the management of a wide spectrum of Media relation activities, media communication campaign, community relations and Crisis communications. The individual must have prior experience in PR, digital communication -influencer marketing, from a reputed organization as this role is a hands-on role.

• Directing operations for external communications area to ensure the delivery of consistent messages to all external stakeholders, particularly through media.
• Assist / Create/identify series of relevant and appropriate brand PR opportunities to enhance brand Imagery, credibility and visibility to influence consumer behavior and help create a positive disposition towards brand
• Documenting communications processes, including branding, planning and maintenance of a communications calendar, and planning end-to-end workflows.
• Content development and editing - press release, articles, FAQS, briefing documents, etc. and maintenance of this knowledge repository. Assessing organizational data and information to compile relevant information for the organization's external responses.
• Support Brand marketing with impactful and focus features on brand attributes and communicate key brand messages
• Developing tactical and operational plans for communications strategies to enhance the culture of excellence and innovation across the enterprise
• Responsible for managing operational aspects of the team (e.g., workflow, performance, and compliance), as well as ensuring achievement of the goals within established timelines and budgets.
• Communication and liaising with internal stakeholders along with external agencies
• Identify and develop influencer marketing as a key channel of brand advocacy - managing end to end influencer campaigns- content, scripting, creative visualization, liaising with agencies to curate relevant content for brand exposure
• Deployment and tracking a crisis strategy in liaison with the internal teams, product brand custodians including legal
• Track, Monitor & Influence Media Coverage and social media campaigns and influencer marketing plans
• Interact with internal stakeholders to ensure brand dialogue and communication
• Assist in managing PR agency output and to enhance brand reputation, imagery and influence.

Role Requirements

• Post - Graduate in any field. Masters in Corp Communication / Journalism / Public Relations is an added advantage Experience
• Total relevant experience of 4-5 years, preferably in the health insurance category Functional Competencies
• Excellent communication skills - written and verbal
• Creative, analytical ability
• Understands the media landscape and is well networked with media both print as well as digital
• Hands on experience of social media, web technologies, creative and presentation tools
• Follows trends and implements best practices in employee engagement and influencer (both online and offline) engagement
• Ability to understand the business holistically, its financial, legal and operational underpinnings and what it takes to make it profitable
• Experience of managing communications agencies or an agency client servicing team
• Experience in handling scale influencer campaigns and content