CORE NETWORKING-ROUTING & SWITCHING - CISCO

Mployee.me; Pune District; Vor Ort; INR 700.000 - 1.100.000; Vollzeit

Zusammenfassung

Zensar is seeking a Network Operations Engineer for a 24x7 NOC/WAN role in Pune. You will monitor backbone links, WAN/LAN devices, and security systems; maintain IOS versions; and coordinate with Cisco TAC when required. The role demands strong English communication and collaboration skills.

The position follows a 40-hour week with rotating shifts. Experience with Cisco routers/switches, Nexus, Cisco WLCs, ISE, firewall platforms, VPNs, and monitoring tools like ThousandEyes and Zenoss is

Qualifikationen

• Engineering degree required with a focus on networking.

Aufgaben

• Provide 24x7 NOC/WAN support for backbone links and security devices.

Kenntnisse

Verbal English

Collaboration

Documentation

Interpersonal Skills

Ausbildung

Bachelor of Engineering

Tools

Cisco IOS

Cisco Routers/Switches

Nexus Switches

Cisco WLCs

Cisco ISE

Palo Alto

GlobalProtect VPN

NetBox

ThousandEyes

Zenoss Monitoring

Jobbeschreibung

Job Description

JOB DESCRIPTION

NOC / WAN position – Systems Engineer

Responsibilities

• 24x7 support.
• Support day-to-day network activities, including:
• Real time Monitoring operations of all backbone links, WAN/LAN network devices, security devices.
• Dedicated Network Surveillance using Client monitoring tools to ensure network performance goals are met.
• Maintain consistent IOS release on network devices.
• Ensuring continuous operation of servers and services.
• Support for Converged Networks Troubleshooting of all network and system related problems.
• Update Smart Net information for Cisco network devices.
• Respond to incoming tickets, troubleshoot, and elevate, if necessary.
• Work with Cisco TAC as and when required.
• Analyze and resolve network hardware and software connectivity issues.
• Maintain an accurate inventory of all network equipment, circuits, IP addresses.
• Maintain accurate network diagrams and associated documentation.
• Develop a triage and problem-resolution process.
• Standard Report Generation
• Interfacing with other teams to scope & get required inputs for troubleshooting.
• Maintain SLA monitoring and compliance reporting.
• Escalating issues to next level as per define procedures.
• Adherence and compliance to the defined processes and tasks assigned.
• End user interaction for network issues
• CCNA certified candidate is preferred.
• Hands on experience on Cisco ISE, Palo Alto, Global Protect VPN, Netbox, thousand-eyes monitoring tool, Zenoss Monitoring tool would be an added advantage.
• Hands on experience on Cisco routers/ Switches, Nexus, Cisco WLC’s
• Should have command on verbal and written English language,
• Collaboration, communication, and interpersonal skills.
• Documenting processes and maintaining knowledge base article in the ticketing system.
• Position open to work – Saturday Sunday Fix and three days a week (24*7 project) Working would be 40 hours a week.

Responsibilities

Network Operations Engineer in Rotating shifts

Qualifications

Bachelor of Engineering atleast

About Us

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.