Control M Engineer

Zensar; Pune District; Hybrid; INR 1,500,000 - 2,500,000; Full time

Job summary

Zensar is seeking an experienced Control-M Engineer to manage and support batch processing environments in a 24x7 production setup in Pune, India. The role emphasizes monitoring, troubleshooting, and coordinating with application, database, and infrastructure teams to ensure timely and reliable batch executions.

Ideal candidates will have strong Control-M skills, Unix/Linux knowledge, SQL for data validation, and experience in incident, problem, and change management within ITIL guidelines.

Qualifications

• Hands-on experience with Control-M scheduling tools.
• Experience in production support and application support environments.
• Knowledge of ITIL processes and incident, problem, and change management.
• Strong troubleshooting and analytical skills.

Responsibilities

• Monitor and manage BMC Control-M to ensure optimal performance and availability of batch processing environments.
• Troubleshoot and resolve issues related to Control-M and batch processing, providing timely support to internal stakeholders.
• Implement and maintain automation scripts and workflows to streamline batch processing operations.
• Collaborate with cross-functional teams to understand business requirements and translate them into efficient batch processing strategies.
• Conduct regular performance reviews and optimization of batch jobs, identifying areas for improvement.
• Document and maintain up-to-date knowledge base articles and procedures for Control-M and batch processing.

Skills

Control-M

Job Scheduling

Job Monitoring

Unix/Linux

SQL

ITIL processes

Production Support

Incident Management

Change Management

Tools

ServiceNow

JIRA

Job description

Job Title

Control-M Engineer

Experience

7+ Years

Location

Pune

Job Summary

We are looking for a Control-M Engineer with hands-on experience in job scheduling, batch monitoring, and production support. The ideal candidate should have experience working with Control-M scheduling tools, troubleshooting production issues, and ensuring smooth execution of batch processes in a 24x7 support environment.

Key Responsibilities

• Monitor and manage batch jobs using Control-M to ensure successful and timely execution.


• Perform job scheduling activities including rerun, hold, free, and dependency management.


• Troubleshoot job failures, scheduling conflicts, and batch processing issues.


• Provide L2 production support and ensure adherence to defined SLAs.


• Perform Root Cause Analysis (RCA) and implement preventive measures for recurring incidents.


• Coordinate with application, database, and infrastructure teams for issue resolution.


• Participate in deployment activities and batch validation processes.


• Maintain operational documentation, runbooks, and standard operating procedures (SOPs).


• Manage incidents, problems, and change requests using ServiceNow/JIRA.


• Support operational excellence and continuous process improvements.

Mandatory Skills

• Hands-on experience with Control-M Job Scheduling


• Strong understanding of:
  
  
  
  • Job Monitoring
  
  
  • Job Execution & Failure Handling
  
  
  • Batch Processing
  
  
  
  


• Experience in Production Support / Application Support environments


• Good knowledge of Unix/Linux


• Basic to intermediate SQL knowledge for data validation and troubleshooting


• Understanding of ITIL processes


• Experience with Incident, Problem, and Change Management


• Strong troubleshooting and analytical skills

Preferred Skills

• Experience in Control-M Job Creation


• Exposure to Control-M modules such as AFT, MFT, or SAP


• Basic Shell Scripting knowledge


• Experience in Banking/BFSI domain


• Knowledge of scheduling dependencies and workflow management

Soft Skills

• Excellent verbal and written communication skills


• Strong analytical and problem-solving abilities


• Ability to work effectively in a team environment


• Flexibility to work in rotational shifts and on-call support


• Good stakeholder management and coordination skills

Shift Requirement

• Flexible to work in a 24x7 production support environment including rotational shifts and on-call support.

We are looking for a Control-M Admin to join our team and ensure the smooth operation of our batch processing systems. The successful candidate will be responsible for monitoring, managing, and supporting these critical environments, playing a key role in maintaining the efficiency and reliability of our IT infrastructure. This role offers an opportunity to work with cutting-edge technologies and contribute to the overall success of our organization.

Responsibilities

• Monitor and manage BMC Control-M to ensure optimal performance and availability of batch processing environments.


• Troubleshoot and resolve issues related to Control-M and batch processing, providing timely support to internal stakeholders.


• Implement and maintain automation scripts and workflows to streamline batch processing operations.


• Collaborate with cross-functional teams to understand business requirements and translate them into efficient batch processing strategies.


• Conduct regular performance reviews and optimization of batch jobs, identifying areas for improvement.


• Ensure compliance with industry best practices and security standards in batch processing operations.


• Document and maintain up-to-date knowledge base articles and procedures for Control-M and batch processing.


• Provide training and support to junior team members, fostering a culture of knowledge sharing.