Content Specialist

TRSS; Hyderabad; Hybrid; INR 6,00,000 - 9,00,000; Full time

Job summary

A leading global information provider in Hyderabad is seeking a Content Specialist to manage content production for legal products. You will play a key role in improving processes, ensuring quality delivery, and responding to complex customer inquiries. Ideal candidates will have a background in journalism or mass communication and experience in editing. This hybrid position offers flexible work arrangements and a competitive benefits package.

Benefits

Career Development and Growth

Flexible Work Model

Industry Competitive Benefits

Social Impact Opportunities

Qualifications

• 1-3 years of relevant work experience in content-related roles.
• Fair knowledge of scripting, especially in Python.
• Strong understanding of customer needs and priorities.

Responsibilities

• Manage ongoing and new process improvement initiatives.
• Produce and review product lines and documents.
• Respond to content issues from customers and provide support.

Skills

Proofreading

Copywriting

Content Editing

Scripting in Python

Education

Bachelor's degree in Journalism or Mass Communication

Job description

Content Specialist, Primary Law Content Ops Team: Elevate your career with Thomson Reuters as a Content Specialist, where technology meets legal content to create groundbreaking solutions in the legal space! Participates in an Editorial or Content Operations team, providing leadership and work direction to team, workgroup or business partners in the creation and/or acquisition, preparation and delivery of assigned content and information for creating products and product functionality in all publication media.

• Location: Hyderabad

• Work Mode: Hybrid (3 days Mandatory Work from Office per week)

• Shift Timings: 2 PM to 11 PM IST (or) 12 PM to 09 PM IST (or) 06 AM to 03 PM. The particular shift timing will be decided by business team post your selection for the role.

About the Role:

• Manages, leads, or participates in ongoing as well as new process improvement and enhancement initiatives.

• Responsible to produce one or more product lines or processes.

• Good understanding and knowledge of International Contents for Checkpoint Proactively acquires source material from multiple websites (governmental and others) or receives a request from editorial to process and deliver a document.

• Creates, supports, and reviews all products responsible for Checkpoint. Expert resource on various systems, software, databases, and applications to deliver quality products.

• Researches content issues for customers and responds with clear and accurate answers as required.

• Expertly performs duties related to the preparation of and final delivery of complex information such as converting, coding, merging, rendering, keying, loading and validation of information.

• Participates in decision-making and prioritization for multiple complex production schedules and processes, and collaborates with other organizations on all aspects of project production.

• Ensures completeness, proper structure, and functionality for multiple products.

• Reviews and delivers final product through electronic files for all media.

• Provides escalated support in workflow processes, resolves complex problems.

• Identifies and resolves complex and escalated problems.

About You:

• Experience required: 1-3 Years of relevant work experience in Proofreading, copywriting, Content Editing, skimming and publishing. Candidates with background into Journalism or Mass communication would be preferred.

• Should have fair knowledge on scripting, particularly on Python.

• Troubleshoots complex issues related to the conversion of new or existing information for established workflows or product development enhancements.

• Independently maintains the integrity and completeness of work product and product databases for all the Projects we are responsible.

• Conducts training and verifies the work of others. Participates in enhancement projects, or testing and implementation of new systems and/or processes.

• Strong understanding of the customer’s needs/requirements and priorities.

• Communicates information effectively and checks for understanding. Responds to non-standard requests from customers; investigates with assistance from others as needed.

• Position for a developing professional building experience in their specialist function.

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.

Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.