Content Mgmt Advisory Specialist

Accenture Infrastructure and Capital Projects, LLC; Navi Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Accenture is seeking an L&D Analyst to plan, execute, and evaluate training programs across Global and Market teams, managing demand planning, capability assessment, delivery, and performance reviews. You will partner with Customer teams and internal marketing groups to identify capability gaps, design interventions, and drive learning outcomes through structured programs and analytics.

Requirements include a Bachelor’s in Business, HR, Marketing or related field; experience in L&D/Training

Qualifications

• 2–4 years of experience in Learning & Development, Training Operations, or Marketing Capability building (preferably FMCG/Marketing Ops).
• Experience in managing end-to-end training lifecycle (planning, execution, evaluation).
• Strong stakeholder management across global and regional teams.
• Experience in training tools / LMS platforms and content management systems.
• Proficiency in Excel, PowerPoint, and reporting tools; Power BI is an advantage.
• Certification in Learning & Development / Instructional Design is preferred but not mandatory.

Responsibilities

• Training Demand & Planning: Support development and execution of Training & Development plans aligned to business capability requirements; report insights.
• Training Execution: Coordinate with Global teams to schedule sessions; manage logistics and customize content.
• Training Evaluation & Reporting: Create training assessment reports; track ROI and effectiveness.

Skills

Marketing Operations

Education

BBA

Bachelor’s degree in Business, Human Resources, Marketing, or related field

Job description

Skill required: Marketing Operations - Account Management

Designation: Content Mgmt Advisory Specialist

Qualifications: BBA

Years of Experience: 7 to 11 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

The Learning & Development (L&D) Analyst supports the organization’s Trade capability agenda by planning, executing, and evaluating training programs across Global and Market teams. The role focuses on managing end-to-end training lifecycle activities including demand planning, capability assessment, training execution, and performance evaluation. The L&D Analyst collaborates closely with Customer teams, Global stakeholders, and internal marketing teams to identify capability gaps, deliver structured learning interventions, and ensure continuous improvement in training effectiveness and learning outcomes.

What are we looking for?

EXPERIENCE, SKILLS, KNOWLEDGE Experience Required 2–4 years of experience in Learning & Development, Training Operations, or Marketing Capability building (preferably FMCG/Marketing Ops) Experience in managing end-to-end training lifecycle (planning, execution, evaluation) Strong stakeholder management experience across global and regional teams Experience in training coordination, logistics management, and reporting Shape Technical / Functional / Leadership Skills Required Strong understanding of L&D frameworks, capability assessment, and learning roadmap development Experience in training tools / LMS platforms and content management systems Proficiency in Excel, PowerPoint, and reporting tools (Power BI is an advantage) Strong analytical and reporting skills to evaluate training effectiveness Ability to manage multiple training programs simultaneously Excellent communication and stakeholder collaboration skills Education / Qualifications / Certifications Required Bachelor’s degree in Business, Human Resources, Marketing, or related field Certification in Learning & Development / Instructional Design (preferred but not mandatory)

Roles and Responsibilities:

• A. Training Demand & Planning Support Support development and execution of Training & Development plans aligned to business capability requirements Identify and report Performance vs. Potential (PxP) insights to support capability building initiatives Support execution of Annual Capability Assessment and creation of learning roadmaps based on assessment outcomes Track and report training budgets and support budget management activities Support governance, reporting frameworks, and program oversight for training initiatives
• B. Training Execution Support Support creation and rollout of Annual Global Training Plan Coordinate with Global teams / in-scope markets to schedule training sessions (dates, timelines, logistics) Manage logistics for training delivery including invites, scheduling formats, and coordination with customer teams Support creation and customization of training content based on identified capability gaps Develop training materials such as presentations, guides, and digital learning content Support deployment of training programs on customer learning platforms/portals Collaborate with stakeholders to gather feedback on training effectiveness and improvement areas Ensure alignment with existing training materials to avoid duplication and optimize learning assets
• C. Training Evaluation & Reporting Support governance frameworks, reporting cadence, and program tracking mechanisms Create and distribute Training Assessment Reports Develop Individual Development Reports based on training outcomes and performance insights Prepare L&D Investment Reports to track ROI and effectiveness of training initiatives Assess training effectiveness through feedback, evaluations, and performance metrics, and recommend improvements

BBA

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

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