Consultant Scrum Master

Nationwide; Hyderabad; Hybrid; INR 2,500,000 - 4,000,000; Full time

Job summary

Nationwide Mutual Insurance, a Fortune 100 company, is expanding its Global Capability Centre in Hyderabad. We seek a seasoned Scrum Master who mentors teams, removes blockers, and guides DevOps, DataOps, and AI/MLOps adoption across global projects.

You will collaborate with senior leadership on demand and financials, ensure secure software practices, and foster a learning culture. Ideal candidate has six years in software delivery, three as Scrum Master, and strong experience with Scrum,

Qualifications

• Six years of software delivery experience including three years as a Scrum Master or similar role.
• Strong technical expertise in one or more Agile practices and frameworks (Scrum, Kanban, Lean).
• Three or more years working with ALM tools and Microsoft Office Suite.

Responsibilities

• Influences, coaches, and mentors team members on software delivery practices and principles.
• Removes impediments to the team’s progress and identifies risks impacting delivery; facilitates mitigation.
• Implements secure software and systems engineering practices to protect data and tech solutions.
• Collaborates with leadership to prioritize work for business value.
• Guides DevOps, DataOps, AI/MLOps adoption in complex programs.
• Monitors team progress and reports metrics ensuring data quality.

Skills

Business Acumen

CI/CD

DevOps

SDLC

Scrum/Agile

Software Testing

Education

Undergraduate studies in computer science/MIS/math or related field

Tools

ALM tools

Microsoft Office Suite

Job description

Nationwide Mutual Insurance, a Fortune 100 company with nearly a century of strength, stability, and purpose-driven innovation, is expanding its global technology footprint. Our Global Capability Centre (GCC) in Hyderabad plays a strategic role in delivering secure, scalable, and customer-focused digital solutions that support millions of individuals and businesses across the U.S. At Nationwide, you’ll join a forward-thinking team that embraces agile ways of working, fosters a collaborative and inclusive culture, and invests in emerging technologies like cloud, data, AI, and cybersecurity. Our associates contribute to meaningful work that protects futures and strengthens communities—making a real impact every day.

Job Description

Job Description

Key Responsibilities:

• Influences, coaches, and mentors team members on software delivery practices and principles.
• Removes impediments to the team’s progress; escape obstacles requiring outside resolution. Identifies risks and issues that might have an impact on delivery and provides thought leadership, facilitation, and communication on a mitigation strategy.
• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
• Collaborates at the highest level to prioritize work to maximize value towards business outcomes.
• Collaborates with the Agile Team(s) to provide guidance in the areas of analysis, design, development, testing, automation, and deployment while ensuring the usage of the best capability practices.
• Guides and enables DevOps, DataOps, AI/MLOps through the adoption and refinement of software delivery practices on our most complex and strategic efforts.
• Monitors and reports on team progress and performance through enterprise and industry metrics while maintaining data quality supporting metric accuracy.
• Collaborates with senior leadership on demand and financials. Actively participates in variable staffing functions for the line.
• Facilitates team cadences on business critical, complex efforts (e.g., retrospective, daily standups, and show-and-tell meetings) to encourage collaboration, communication, and feedback within the team; promote a learning culture and challenge the team to be innovative.

May perform other responsibilities as assigned.

Qualifications & Experience:

Education:

Undergraduate studies in computer science, management information systems, mathematics or related field is strongly preferred.

Experience:

Six years of software delivery experience including three years as a Scrum Master or similar role. Strong technical expertise in one or more Agile practices and frameworks, including Scrum, Kanban, and Lean. Plus, a technical background in Software Engineering. Three or more years working with ALM tools and Microsoft Office Suite.

Technical Skills:

• Business Acumen
• CI/CD
• DevOps
• Software Development Life Cycle (SDLC)
• Scrum/Agile
• Software Testing

Soft Skills & Attributes:

• Effective communication and collaboration skills
• Strong mentoring and coaching abilities to guide teams toward self-organization and continuous improvement.
• Initiative-taking in identifying and removing blockers to team progress
• Ability to work in agile and global environments
• Demonstrated ability to coach and mentor team members and peers. Ability to manage multiple teams and lead cross team initiatives. Strong candidates will put the team first, have robust problem-solving ability, conflict resolution skills and be active in the industry. Insurance and/or financial services industry knowledge a plus.
• Other criteria, including leadership skills, competencies and experiences may take precedence.

Additional Information:

Reporting Structure:

Reports to Technology Director – India or higher

Working Hours:

Aligned to India business hours with flexibility for global collaboration.

Location Flexibility:

[Hybrid/Remote/In-office] with periodic in-office collaboration.

Equal Opportunity Statement:

Nationwide is committed to diversity and inclusion. All qualified applicants will be considered without regard to race, gender, disability, religion, or other protected categories.