Connectwise LLP Hiring For Walk-in interview | Technical Support L1-(Windows server) ConnectWis[...]

Connectwise LLP; Pune City; On-site; INR 4,50,000 - 6,75,000; Full time

Job description

Server Level Technical Skills

Core Competencies:

1. Server builds and administration
2. Setup and support
3. Virtual environment administration

Document partner interaction, troubleshooting, and results in a clear and concise manner.

Engages in the application of systems analysis of hardware or software for best practices per technical documentation, and provides solutions based on the diagnosis of the problem.

Analyze, test, and modify partner and end-user customers' computer systems based upon their unique design specifications and/or computing environment.

Interact with partners and end-users to provide support via phone, ticket system, and chat, and answer user inquiries regarding the system.

Communication Skills: Ability to effectively communicate through phone, chat, and email is required.