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Join a forward-thinking company where your expertise in program management and team leadership can shine. This role offers a unique opportunity to influence service levels and operational success while guiding a dedicated team. You will be responsible for preparing test strategies and ensuring the quality of testing deliverables. Your ability to solve complex problems and manage team dynamics will be crucial in meeting quality and timeline targets. If you're looking to make a meaningful impact and thrive in a culture that values individuality, this position is perfect for you.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Requires broad technical expertise and company/industry knowledge.
Accountable for program management functions.
Assists others in achieving goals.
Manages performance appraisals and pay reviews.
Manages training for 3 or more employees.
Manages hiring and termination actions.
Accountable for team performance and results.
Manages professional employees and/or supervisors.
Adapts plans and priorities based on resource and operational challenges.
Acts based on policies, procedures.
Receives guidance from managers.
Provides technical guidance to employees, colleagues and customers.
Understands and applies concepts in the field of expertise.
Has growing knowledge of other disciplines.
Translates strategy and priorities into work product.
Positively impacts level of service.
Influences the team’s ability to meet quality, volume, and timeline targets.
Guides based on policies, resource requirements, budgets, and business plans.
Builds team engagement to meet service and operational challenges.
Provides recommendations for OT, operational expenses, and rollup data.
Resolves technical, operational, and organizational problems.
Supports problem solving across an organizational matrix.
Guides and influences internal and external customers or agencies.
Prepares test plan, test strategy.
Participates in the preparation of test conditions.
Develops and tailors the test approach specific to each phase and/or functional area of the system/application.
Responsible for the quality of testing deliverable.
Publishes test reports/status.
Manages the defect management process during the testing phase/effort.
Manages the test team according to the schedule.
Coordinates resolution of issues related to activities impacting the progress of testing.
Suggests, creates, or adds test cases wherever applicable.
Identifies optimization areas and roadmap.
Participates in test status calls and other project discussions.
Coordinates training for new employees.
Performs other duties as assigned.
Complies with all policies, procedures, and standards.