Compliance Officer

Puneet Malhotra; Faridabad District; On-site; INR 450,000 - 650,000; Full time

Job summary

Pinnacle EMI Consultancy Services is seeking an admissions/compliance specialist in India. The role involves interviewing applicants, assessing credibility, and ensuring compliance with university and visa guidelines.

Candidate should have a Master’s degree and strong communication skills. Prior experience in admissions or visa counselling is advantageous, with knowledge of UK education systems being a plus.

Qualifications

• Master’s degree in any field.
• Strong verbal communication skills for probing and assessment.
• High integrity and professional judgement.
• Ability to handle sensitive information with confidentiality.
• Experience in admissions, compliance, visa counselling, or student recruitment is desirable.
• Familiarity with UK education systems or visa processes is an advantage.

Responsibilities

• Follow SOPs set by the University and AcadQuest to ensure efficient operations.
• Conduct structured telephonic and virtual interviews to assess genuineness and preparedness.
• Evaluate applicants against compliance frameworks and visa credibility requirements.
• Identify risks or fraudulent documentation in applications.
• Provide evidence-based recommendations on applicant suitability.
• Maintain records of interviews, assessments, and decisions.
• Collaborate with admissions, recruitment, and partner teams to ensure quality pipelines.
• Escalate high-risk cases to the Regional Manager.
• Stay updated with UKVI regulations and international student trends.
• Contribute to continuous improvement of interview frameworks and QA processes.

Skills

Verbal communication

Integrity

Confidentiality

Analytical assessment

Team coordination

Education

Master’s degree

Job description

Role & responsibilities

Follow Standard Operating Procedures as set out by the University and AcadQuest (Pinnacle EMI Consultancy Services) and ensure optimal operations efficiency.

• Conduct structured telephonic and virtual interviews with applicants to assess genuineness, academic preparedness, and study intent.

Evaluate applicants against compliance frameworks, university guidelines, and visa credibility requirements

Identify potential risks, inconsistencies, or fraudulent documentation in applications

• Provide clear, evidence-based recommendations on applicant suitability

Maintain detailed and accurate records of interviews, assessments, and decisions

Collaborate with admissions, recruitment, and partner teams to ensure high-quality applicant pipelines

Escalate high-risk cases or concerns in a timely and structured manner to the Regional Manager.

• Stay updated with UKVI regulations, university compliance policies, and international student trends and feedback to the team.

Contribute to continuous improvement of interview frameworks and quality assurance processes.

Preferred candidate profile

Master’s degree in any field

Strong verbal communication skills with the ability to probe and assess effectively

High level of integrity and professional judgement

Ability to handle sensitive information with confidentiality

• Prior experience in admissions, compliance, visa counselling, or student recruitment is desirable but not mandatory
• Familiarity with UK education systems or visa processes is an advantage