Commercial Account Executive, Install Base

WeHireYou; India; Hybrid; INR 21,230,000 - 28,818,000; Full time

Benefits offered by this job

Equity

Healthcare package

Mentorship and events

Job summary

Vercel is seeking an Account Executive for the Commercial Install Base to own and grow a portfolio of existing customers. You will drive the full commercial relationship, including strategy, pipeline generation, expansion, renewal, and retention, collaborating with developers, engineering leaders, product teams, executives, and procurement.

You will use product adoption signals and account research to identify expansion opportunities and partner with Solutions Engineering to remove barriers and

Qualifications

• Experience hitting revenue targets through pipeline generation and closing deals.
• Proven ability to own and grow existing customer relationships, including renewals and expansions.
• Able to build a point of view on accounts and turn hypotheses into conversations.
• Comfortable navigating multi-stakeholder sales cycles in complex organizations.

Responsibilities

• Own the commercial strategy, retention, and growth of a portfolio of existing Vercel customers.
• Build account plans identifying priorities, stakeholders, workloads, risks, whitespace, and expansion opportunities.
• Generate pipeline through proactive prospecting, product usage signals, and thoughtful account research.
• Build trusted relationships with developers, engineering leaders, executives, procurement partners, and other stakeholders.
• Run end-to-end renewal and expansion cycles, including discovery, qualification, technical evaluation, negotiation, and close.
• Identify customer risk early and develop plans to protect recurring revenue.
• Connect Vercel's platform to measurable outcomes like faster delivery and better performance.
• Mobilize Solutions Architects to understand customer architecture and guide evaluations.
• Use AI, automation, and repeatable workflows to improve research and execution.
• Share successful plays and market feedback to help the team.

Skills

Pipeline generation

Account management

Negotiation

Renewals

Strategic hunting

Tools

Salesforce

Gong

Outreach

LinkedIn Sales Navigator

ZoomInfo

Job description

Commercial Account Executive, Install Base

About Vercel:

Vercel is the agentic infrastructure company. We free people and agents to ship what's next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you're building our products, supporting our customers, growing our community, or shaping our story, you'll help define what comes next.

About the Role:

As an Account Executive on the Commercial Install Base team, you will own and grow a portfolio of existing Vercel customers. You will lead the full commercial relationship across your accounts, including account strategy, pipeline generation, expansion, renewal, and retention. You will partner with developers, engineering leaders, product teams, executives, and procurement stakeholders to understand what customers are building and connect Vercel to meaningful technical and business outcomes. This is a strategic hunting role within our existing customer base. You will use product adoption, usage signals, company priorities, and thoughtful account research to develop hypotheses, create new conversations, and uncover expansion opportunities. You will also quarterback the broader Vercel team, bringing together Solutions Engineering, Developer Success, Product, and other partners to remove barriers and drive customer outcomes. Success requires commercial judgment, technical curiosity, disciplined execution, and the ability to create momentum when the path forward is not obvious.

What You Will Do:

• Own the commercial strategy, retention, and growth of a portfolio of existing Vercel customers.
• Build account plans that identify customer priorities, key stakeholders, current workloads, risks, whitespace, and expansion opportunities.
• Generate pipeline through proactive prospecting, multi-threading, product usage signals, and thoughtful account research.
• Build trusted relationships with developers, engineering leaders, executives, procurement partners, and other key stakeholders.
• Run end-to-end renewal and expansion cycles, including discovery, qualification, technical evaluation, negotiation, and close.
• Identify customer risk early and develop clear plans to protect recurring revenue.
• Connect Vercel's platform to measurable outcomes such as faster product delivery, improved performance, stronger reliability, increased conversion, and greater developer productivity.
• Partner with Solutions Architects to understand customer architecture, uncover new workloads, and guide technical evaluations.
• Mobilize Developer Success, Product, Marketing, and executive resources at the right moments to advance customer outcomes.
• Maintain accurate forecasts, opportunity plans, renewal timelines, and customer context in Vercel's systems.
• Use AI, automation, and repeatable workflows to improve account research, prioritization, and execution.
• Share successful plays, customer insights, and market feedback to help the team improve.

About You:

• Has a history of achieving revenue targets through pipeline generation, opportunity management, negotiation, and closing.
• Has experience owning and growing existing customer relationships, including renewals and expansion.
• Proactively creates pipeline rather than relying primarily on inbound demand.
• Can develop a point of view on an account and turn thoughtful hypotheses into customer conversations.
• Builds credibility with technical, executive, and commercial stakeholders.
• Learns complex products quickly and is curious about how modern web and AI applications are built and scaled.
• Can translate technical capabilities into clear business value.
• Is comfortable navigating ambiguity, complex organizations, and multi-stakeholder sales cycles.
• Demonstrates strong account planning, forecasting, and opportunity management discipline.
• Uses data, customer signals, and judgment to prioritize time effectively.
• Is coachable, collaborative, proactive, and team-first.
• Is resilient and energized by complex commercial problems.

Bonus If You:

• Have experience growing existing customers in SaaS, cloud, infrastructure, developer tools, or a product-led growth company.
• Have sold to developers, engineering leaders, product teams, or other technical buyers.
• Have led expansions across multiple workloads, teams, or business units.
• Have worked with customers navigating cloud modernization, AI adoption, or application development.
• Have experience in a high-growth environment where go-to-market motions were still evolving.
• Use tools such as Salesforce, Gong, Outreach, LinkedIn Sales Navigator, or ZoomInfo.
• Use AI, automation, or self-built workflows to improve your effectiveness.
• Aspire to coach others, own increasingly complex accounts, or grow into leadership.

Benefits:

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
• The San Francisco, CA OTE range for this role is $221,000.00 - $300,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation...