Collections Manager

Kompatible Minds; India; Remote; INR 600,000 - 1,200,000; Full time

Job summary

Kompatible Minds is seeking a dynamic Collection Manager to lead field-based loan recovery efforts for business loans and NPA cases in India. The role emphasizes hard collections, high-value ticket sizes, and regulatory-compliant processes.

The ideal candidate will perform extensive field visits, manage portfolios, and report daily activity while coordinating with the Collections Manager to drive timely repayments. English/Hindi/Regional language proficiency is required.

Qualifications

• 3+ years of experience in Business Loans Collections, with hard collections, including NPA or write-offs and DPD > 90 days.
• Experience handling ticket sizes of 7–10 lakhs.
• Must be localite.

Responsibilities

• Conduct field visits to collect overdue payments for business loans, particularly DPD above 90 days.
• Manage a portfolio of accounts and develop strategies to recover outstanding amounts while adhering to regulatory guidelines.
• Build and maintain positive relationships with borrowers to encourage timely payments and resolve issues or disputes.
• Prepare and submit daily collection reports and update the system with accurate information on each visit.
• Effectively communicate with the Collections Manager and provide regular updates on collection activities.

Skills

Communication skills

Interpersonal skills

Negotiation

Field visits

Job description

Company – Leading Fintech into Working Capital Loans or Invoice Discounting Solutions
As an organization, it believes that every small and medium business should be able to get
credit (working capital) based on their CASH FLOW than just their balance sheet and the credit
should be processed in real time without any physical papers as a friction-less tech solution.

Summary
We are seeking a dynamic and experienced Collection Manager to join our team.

The ideal candidate will have:

• A minimum of 3 years of experience in Business Loans Collections, with a focus on hard collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due) exceeding 90 days.
• The candidate must also be well-versed in managing ticket sizes of a minimum of 7-10 lakhs.
• Being a localite is a requirement for this position, as it involves extensive fieldwork.

Responsibilities

• Conduct field visits to collect overdue payments for business loans, particularly focusing on cases with DPD above 90 days.
• Manage a portfolio of accounts and develop strategies to recover outstanding amounts while adhering to regulatory guidelines.
• Build and maintain positive relationships with borrowers to encourage timely payments and resolve issues or disputes.
• Prepare and submit daily collection reports and update the system with accurate information on each visit.
• Effectively communicate with the Collections Manager and provide regular updates on collection activities.

Requirements

• A minimum of 3 years of experience in Business Loans Collections, with a focus on hard collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due) exceeding 90 days.
• Proven track record of managing ticket sizes of a minimum of 7-10 lakhs
• Must be localite
• Should be able to speak English/Hindi/Regional Language
• Excellent Communication and interpersonal skills
• Strong problem solving and negotiation skills