Collections Associate

Kantar Group Limited; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Kantar is seeking a Regional Collections professional in Mumbai to manage the end-to-end collections process from invoice dispatch to payment allocation in Maconomy. You will ensure invoices reach correct client contacts, follow up on payments, and resolve queries with finance teams to support accurate cash collection.

Working with client-facing, business and finance teams, you will maintain records, communicate invoice status, and produce reliable AR reporting.

Qualifications

• 2–4 years' experience in accounts receivable, invoicing and collections.
• Ability to review ageing information and prioritise overdue invoices.
• Experience resolving invoice, payment and reconciliation queries with clients and internal teams.
• Clear, professional written communication adaptable to different payment follow-up situations.
• Familiarity with finance ERP systems; knowledge of Maconomy is a plus.

Responsibilities

• Manage the collections process from invoice dispatch through to payment allocation in Maconomy.
• Verify invoices reach the correct client contacts and include the required information for processing.
• Maintain a consistent payment follow-up schedule and complete records of client communications.
• Communicate payment reminders clearly and professionally with relevant invoice details and due dates.
• Resolve invoice and payment queries with business, client-facing and finance teams to reduce delays.
• Report collection status, payment activity and unresolved issues accurately and on schedule.
• Meet audit, control and documentation requirements for collection activity.

Skills

Accounts receivable

Invoicing

Collections processes

Maconomy knowledge

Written communication

Tools

ERP systems

Job description

Job Details

Job Title - Regional Collections

Location - India Skale - 40

About the Job

The Regional Collections role manages the collections process from invoice dispatch through to payment allocation in Maconomy. You will help ensure invoices reach the correct client contacts, payments are followed up consistently and invoice queries are resolved promptly. Working with client-facing, business and finance teams, you will maintain accurate collection records, communicate invoice status and support effective financial controls. Your work will contribute to timely cash collection, reliable reporting and a well-managed accounts receivable position.

Job Goals

• Manage the collections process from invoice dispatch through to payment allocation in Maconomy.
• Verify that invoices reach the correct client contacts and have the information required for processing.
• Maintain a consistent payment follow-up schedule and complete records of client communications.
• Communicate payment reminders clearly and professionally, including relevant invoice details and due dates.
• Resolve invoice and payment queries with business, client-facing and finance teams to reduce delays.
• Report collection status, payment activity and unresolved issues accurately and on schedule.
• Meet applicable audit, control and documentation requirements for collection activity.

Ideal Skills & Capabilities

• 2 - 4 years' experience in practical knowledge of accounts receivable, invoicing and collection processes.
• Ability to review ageing information, prioritise overdue invoices and maintain accurate collection records.
• Ability to investigate and resolve invoice, payment and reconciliation queries with clients and internal teams.
• Clear and professional written communication, with the ability to adapt payment follow-up to the situation.
• Experience using a finance or enterprise resource planning system; knowledge of Maconomy would be useful.

Why Join Kantar?

Kantar is one of the most recognised and trusted brands in its industry, with unmatched depth of experience and global reach. What makes this moment different is how much is changing at once. We are working on the world’s most influential brands, investing in AI and technology, and evolving how intelligence is delivered. The work is becoming more connected, more dynamic and more impactful. People joining Kantar now are not stepping into something finished. They are joining a business that is evolving, and they will help shape what comes next. If you want to work on iconic brands, solve complex problems, learn from exceptional people and do work that genuinely makes a difference, Kantar offers that opportunity.

Privacy and Legal Statement

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.

Location and Rewards

Location Mumbai, The ORB BuildingIndia Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

Company Culture and Commitment

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow. KANTAR Kantar is the world’s leading AI-native marketing data and analytics business and an indispensable brand partner to the world’s top companies. We combine the most meaningful attitudinal and behavioural data with deep expertise and advanced analytics to uncover how people think and act. We help clients understand what has happened and why and how to shape the marketing strategies that shape their future.

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