Collections Analyst – Strategy & Analytics

DPDzero co; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

DPDzero seeks a data-driven analyst to drive portfolio performance through analytics, strategy, and business ownership. You will collaborate with Collections, Data, Product, and Operations to optimize recovery outcomes and base decisions on data-driven insights.

The role emphasizes ownership of performance tracking, onboarding support, and building dashboards to inform weekly and monthly reviews. Strong SQL/Excel skills and experience with large datasets are essential.

Qualifications

• 2–5 years in Analytics, Collections, Lending, Fintech, or Business Operations.
• Strong SQL and Excel skills; Python preferred.
• Experience with large datasets, dashboards, and analytical frameworks.
• Strong problem-solving, communication, and presentation skills.

Responsibilities

• Own performance tracking and analysis for collections portfolios.
• Support onboarding of new accounts and allocations.
• Analyze portfolio performance across segments, DPD buckets, and channels.
• Build dashboards and automated reports using SQL, Excel, and BI tools.
• Drive weekly and monthly business reviews with actionable recommendations.
• Partner with Operations, Product, Finance, and Engineering teams.
• Validate allocation logic, revenue calculations, and reporting outputs.
• Perform ad-hoc analyses and strategy evaluations to improve recoveries.

Skills

SQL

Excel

Python

Communication

Presentation

Tools

BI tools

Job description

DPDzero is an AI-powered, full-stack collections platform transforming how banks and NBFCs manage loan delinquencies. Started in 2023, we’ve grown 20X in just 24 months—partnering with some of India’s largest lenders including RBL Bank, IndusInd Bank, Unity Small Finance Bank, Moneyview, Tata Capital, and more.

We’re not building a tool—we’re fixing one of the biggest and most ignored problems in banking: debt collections. With our AI agents, data science algorithms, and zero-ops platform, we’re rewriting how collections are done—faster, cheaper, and 10X more ethical than what’s existing today.

We don’t want to change the collections industry. We want to own it.

About the Role

Drive portfolio performance through analytics, strategy, and business ownership. Work across

Collections, Data, Product, and Operations to optimize recovery outcomes using data-driven

decision making.

Key Responsibilities

• Own performance tracking and analysis for collections portfolios.
• Support onboarding of new accounts and allocations.
• Analyze portfolio performance across segments, DPD buckets, and channels.
• Build dashboards and automated reports using SQL, Excel, and BI tools.
• Drive weekly and monthly business reviews with actionable recommendations.
• Partner with Operations, Product, Finance, and Engineering teams.
• Validate allocation logic, revenue calculations, and reporting outputs.
• Perform ad-hoc analyses and strategy evaluations to improve recoveries.

What We're Looking For

• 2–5 years in Analytics, Collections, Lending, Fintech, or Business Operations.
• Strong SQL and Excel skills; Python preferred.
• Experience with large datasets, dashboards, and analytical frameworks.
• Strong problem-solving, communication, and presentation skills.
• Collections, credit risk, or portfolio analytics experience is a plus.

Why Join Us?

• High ownership. Direct visibility to leadership and clients.
• High impact. Influence collection strategy at scale.
• Cross-functional exposure. Work across Analytics, Product, Operations, and Data Science.
• Measurable outcomes. Drive recoveries, revenue, and business growth.