Collection Specialist

usemultiplier.com; Pune District; On-site; INR 500,000 - 900,000; Full time

Job summary

Multiplier is seeking an experienced Account Receivable professional in Pune, India to manage the full billing cycle and ensure timely payments from clients. You will resolve client queries, collaborate with Sales, Customer Service, and Operations, and mentor junior team members while ensuring compliance with GDPR and PCI-DSS.

In this role, you will work in a fast-paced environment, optimize invoicing processes, analyze billing metrics, and drive improvements across cross-functional teams to

Qualifications

• Proficiency in accounting software and financial systems.
• Strong analytical and problem-solving abilities to resolve discrepancies.
• Excellent communication and interpersonal skills for client queries.
• Attention to detail and organization to ensure accurate invoices.
• Leadership abilities to guide junior team members.
• Knowledge of GDPR and PCI-DSS regulatory standards.

Responsibilities

• Manage the entire billing cycle from invoicing to collections.
• Resolve client queries and discrepancies promptly and professionally.
• Collaborate with Sales, Customer Service and Operations to ensure smooth billing processes.
• Identify and rectify any discrepancies or issues in the billing cycle.
• Provide guidance and mentorship to junior team members.
• Ensure compliance with GDPR and PCI-DSS.
• Develop and implement processes to improve billing efficiency and accuracy.
• Analyze and report billing metrics and trends to inform decisions.

Skills

Accounting software proficiency

Analytical thinking

Communication skills

Attention to detail

Leadership

Regulatory knowledge (GDPR/PCI-DSS)

Time management

Tools

QuickBooks

Xero

SAP

Job description

About Job

At Multiplier, we are seeking a highly skilled and experienced Account Receivable professional to join our team. As an Account Receivable specialist, you will be responsible for managing the entire billing cycle, ensuring timely and accurate payments from our clients. Your expertise in resolving client queries and discrepancies will be crucial in maintaining a positive relationship with our clients.

In this role, you will have the opportunity to work closely with cross-functional teams, including Sales, Customer Service, and Operations, to ensure seamless execution of billing processes. Your analytical and problem-solving skills will be essential in identifying and resolving any discrepancies or issues that may arise during the billing cycle.

Skills & Qualification

• Proficiency in accounting software, such as QuickBooks, Xero, or SAP

• Strong analytical and problem-solving skills to identify and resolve discrepancies

• Excellent communication and interpersonal skills to effectively resolve client queries

• Attention to detail and organizational skills to ensure timely and accurate processing of invoices

• Leadership skills to guide and mentor junior team members

• Knowledge of financial regulations and compliance standards, such as GDPR and PCI-DSS

• Ability to work in a fast-paced environment and meet deadlines

Responsibilities

• Manage the entire billing cycle, from invoicing to collections, to ensure timely and accurate payments

• Resolve client queries and discrepancies in a timely and professional manner

• Collaborate with cross-functional teams to ensure seamless execution of billing processes

• Identify and resolve any discrepancies or issues that may arise during the billing cycle

• Provide guidance and mentorship to junior team members to develop their skills and knowledge

• Ensure compliance with financial regulations and standards, such as GDPR and PCI-DSS

• Develop and implement processes to improve billing efficiency and accuracy

• Analyze and report on billing metrics and trends to inform business decisions