Cognos Administrator

Wintech Services; Bengaluru, Chennai District; Hybrid; INR 800,000 - 1,200,000; Full time

Job summary

Wintech Services is looking for a motivated IBM Cognos Administrator with over 4 years of experience to manage and maintain Cognos Analytics environments. Responsibilities include system checks, user management, and performance monitoring. Ideal candidates should have a Bachelor's in IT and strong analytical skills.

The role requires collaboration with teams to ensure optimal function of enterprise reporting systems, providing L1/L2 support and assisting with automation. Knowledge of SQL and Cognos architecture is essential for success.

Qualifications

• 4+ years of experience in IBM Cognos or BI platform support/administration.
• Hands-on experience with IBM Cognos Analytics (11.x preferred).
• Understanding of user security setup and administration.

Responsibilities

• Support installation, configuration, and maintenance of IBM Cognos Analytics.
• Monitor Cognos services and resolve basic service issues.
• Manage users, roles, and groups using LDAP / Active Directory.

Skills

Cognos Administration (Basic to Intermediate)

Report & Job Troubleshooting

Security Management

SQL & Data Connectivity

Monitoring & Support

Education

Bachelor’s degree in Computer Science, IT, or related field

Tools

IBM Cognos Analytics

SQL Server

Oracle

DB2

Shell

Python

Job description

Job Description: IBM Cognos Administrator

Experience: 4+ Years

Job Summary

We are seeking a motivated and detail-oriented IBM Cognos Administrator with 46 years of experience to support and maintain Cognos Analytics environments. The role involves day-to-day administration, monitoring, troubleshooting, and assisting in deployments to ensure smooth operation of enterprise reporting systems. The ideal candidate should have strong foundational knowledge of Cognos architecture, security, and performance monitoring, with the ability to work collaboratively in a team environment.

Key Responsibilities

1. Cognos Administration

• Support installation, configuration, and maintenance of IBM Cognos Analytics (11.x)
• Understand and work with Cognos architecture (Gateway, Application Tier, Content Manager)
• Assist in managing Development, QA, and Production environments
• Perform routine system checks and monitor platform health

2. Server & Environment Support

• Assist in configuring web servers (IIS/Apache) and application setups
• Monitor Cognos services and resolve basic service issues
• Support backup and recovery activities
• Apply minor patches and updates under guidance

3. User Access & Security

• Manage users, roles, and groups using LDAP / Active Directory
• Support implementation of basic data-level security
• Ensure adherence to organizational security standards

4. Performance Monitoring & Support

• Monitor report execution and system performance
• Identify slow reports and assist in troubleshooting
• Work with developers to improve report/query performance
• Escalate complex performance issues to senior team members

5. Content Management

• Manage reports, dashboards, and folders in Cognos
• Assist in deploying reports across environments
• Support Framework Manager packages and basic model validation
• Maintain documentation of deployed content

6. Data Connectivity

• Configure and test database connections (SQL Server, Oracle, DB2, etc.)
• Troubleshoot connectivity and access issues
• Coordinate with DBAs for data-related concerns

7. Automation & Support

• Assist with simple automation using scripts (Shell/Python – basic level)
• Support scheduled jobs and report bursting activities
• Help maintain monitoring and ing processes

8. Support & Collaboration

• Provide L1/L2 support for Cognos-related issues
• Troubleshoot report failures, access issues, and scheduling problems
• Work closely with senior administrators, developers, and business users
• Document issues, resolutions, and processes

Required Qualifications

• Bachelor’s degree in Computer Science, IT, or related field
• 4+ years of experience in IBM Cognos or BI platform support/administration
• Hands-on experience with:
  • IBM Cognos Analytics (11.x preferred)
  • Basic Framework Manager exposure
• Understanding of:
  • Cognos architecture and Content Store basics
  • User security setup and administration
• Knowledge of:
  • SQL and relational databases
  • Windows/Linux environments
• Experience in troubleshooting and monitoring systems

Preferred Qualifications

• IBM Cognos certification (nice to have)
• Exposure to Cognos deployment and migration processes
• Basic knowledge of scripting (Shell/Python)
• Understanding of data warehousing concepts
• Exposure to cloud environments (AWS/Azure) or BI tools (Power BI/Tableau)

Key Skills

• Cognos Administration (Basic to Intermediate)
• Report & Job Troubleshooting
• Security Management
• SQL & Data Connectivity
• Monitoring & Support

Soft Skills

• Good analytical and troubleshooting skills
• Clear communication and documentation ability
• Team player with learning mindset
• Attention to detail

Nice to Have

• Exposure to IBM Planning Analytics (TM1)
• Basic understanding of DevOps / CI-CD workflows
• Familiarity with scheduling and automation tools