CodeSchema Solutions Looking for QA Manual Software Tester + Technical Support. – Ahmedab[...]

CodeSchema Solutions; Ahmedabad; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

An established industry player is seeking a Manual Tester and QA Engineer to join their dynamic team in Ahmedabad. This role offers a fantastic opportunity for both freshers and experienced candidates to engage in manual testing, application support, and customer interaction. You will be responsible for troubleshooting technical issues, preparing test cases, and ensuring product quality before release. If you have a passion for technology and a knack for problem-solving, this position will allow you to grow your skills in a supportive environment. Join a forward-thinking company where your contributions will directly impact customer satisfaction and product excellence.

Qualifications

• Proficient in written English and excellent communication skills.
• Basic SQL knowledge and familiarity with MS Operating Systems.

Responsibilities

• Respond to technical queries and resolve issues via email.
• Conduct manual testing and prepare test cases for applications.
• Report and troubleshoot bugs before product release.

Skills

Manual Testing

QA

SQL Knowledge

Technical Support

Communication Skills

Troubleshooting

Education

Any

Tools

TeamViewer

AnyDesk

MS Remote Desktop

Job description

Walk-In: Manual Tester / QA and Software Support – Ahmedabad – FRESHERS / EXPERIENCED

No Work From Home. – NO WFH

Job Position: Manual Tester / QA and Application Support Engineer

Functional Area: Manual Testing & QA, Application Support

Walk-In Location: Ahmedabad, Gujarat

Job Location: Ahmedabad, Gujarat

Working Days: Monday to Friday

Desired Qualification: Any

Desired Experience: 0 to 3 Years

Interview Type: Online interview/Skype/Zoom

Work from OFFICE Only:

*** Written English is necessary. You should be good at written communication. ***

*** Basic SQL statement knowledge is mandatory. ***

For Walk-In – 01 pm and 07 pm (Monday to Friday)

Walk-In Venue:

CodeSchema Solutions,
Office No. 315,
3rd Floor, Kalasagar Shopping Hub (Office Zone),
Opp. Sai Baba Temple, Nr. Satadhar Cross Road,
Ahmedabad – 380061
Gujarat

Job Description:

• Reply to the technical questions asked by customers.
• Resolve technical issues customers are facing – via email – Support ticket
• Testing the application.
• Preparing the test case.
• Manual testing and QA of the product before release.
• Troubleshooting for technical issues related to the Application.
• Write Knowledgebase articles.
• Report Bugs to the Development team.
• Test the resolved bugs and communicate with clients.

Desired Candidate Profile:

• Proficient language skills in US English.
• Excellent communication skills in English (Written and Verbal).
• Excellent troubleshooting skills and familiarity with remote assistance tools like TeamViewer, AnyDesk, Join.Me, GoToMeeting, MS Remote Desktop, etc.
• Basic knowledge of database and SQL statements.

Communication Skills (Verbal and Written):

• Clarity of Speech
• No heavy accent
• Adaptable rate of speech to customer conversation
• Proper English Grammar
• Pronunciation
• Spelling
• Punctuation
• Excellent vocabulary and use of common phrasing
• Attentive listening

Technical Skills:

• Familiar with MS Operating Systems
• Technical understanding of MS Operating Systems (Windows XP, Vista, Windows 7)
• Good knowledge of SQL Queries (Joins, Group By, Order By, etc.)
• Ability to accurately diagnose and resolve issues.

Personal Skills/Expectations:

• Exhibits a high degree of professionalism
• Proactive ownership of responsibilities
• Promotes continuous improvement
• Strict adherence to business policies
• Ability to multitask
• Demonstrated attentive listening
• Confidence in tricky situations
• Ability to adapt the conversation to the skill level of customers
• Demonstrated customer service skills

Please Carry below documents (mandatory):

# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)
# Last 3 Salary Slips (if any)

For Walk-In: 01 pm and 07 pm (Monday to Friday)

Address:
CodeSchema Solutions,
Office No. 315,
3rd Floor, Kalasagar Shopping Hub (Office Zone),
Opp. Sai Baba Temple, Nr. Sattadhar Cross Road,
Ahmedabad – 380061
Gujarat

Regards,
Rajendra
jobs [at] CodeSchema.com

For queries, please Email or WhatsApp: [phone] – WhatsApp Only – No calls, please. Expect a delay in reply.
WhatsApp: https://wa.link/vqun19

**
Send your latest resume/biodata along with the subject line “Application Tester: Your Name.” Send email to jobs at codeschema.com

Job Types: Full-time, Fresher, Regular / Permanent

Salary: ₹10,000.00 – ₹35,000.00 per month

Benefits:

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Please share your current location. Current City & State
• Do you possess good written English communication skills?
• Are you ready to relocate to Ahmedabad, Gujarat?
• Are you ready to sign a one year bond?

Language:

Work Location: One location