CodeSchema Solutions Looking for QA Manual Software Tester + Technical Support. – Ahmedab[...]

Walk-In: Manual Tester / QA and Software Support – Ahmedabad – FRESHERS / EXPERIENCED

No Work From Home. – NO WFH

Job Position: Manual Tester / QA and Application Support Engineer

Functional Area: Manual Testing & QA, Application Support

Walk-In Location: Ahmedabad, Gujarat

Job Location: Ahmedabad, Gujarat

Working Days: Monday to Friday

Desired Qualification: Any

Desired Experience: 0 to 3 Years

Interview Type: Online interview/Skype/Zoom

Work from OFFICE Only:

*** Written English is necessary. You should be good at written communication. ***

*** Basic SQL statement knowledge is mandatory. ***

For Walk-In – 01 pm and 07 pm (Monday to Friday)

Walk-In Venue:

CodeSchema Solutions,
Office No. 315,
3rd Floor, Kalasagar Shopping Hub (Office Zone),
Opp. Sai Baba Temple, Nr. Satadhar Cross Road,
Ahmedabad – 380061
Gujarat

Job Description:

• Reply to the technical questions asked by customers.
• Resolve technical issues customers are facing – via email – Support ticket
• Testing the application.
• Preparing the test case.
• Manual testing and QA of the product before release.
• Troubleshooting for technical issues related to the Application.
• Write Knowledgebase articles.
• Report Bugs to the Development team.
• Test the resolved bugs and communicate with clients.

Desired Candidate Profile:

• Proficient language skills in US English.
• Excellent communication skills in English (Written and Verbal).
• Excellent troubleshooting skills and familiarity with remote assistance tools like TeamViewer, AnyDesk, Join.Me, GoToMeeting, MS Remote Desktop, etc.
• Basic knowledge of database and SQL statements.

Communication Skills (Verbal and Written):

• Clarity of Speech
• No heavy accent
• Adaptable rate of speech to customer conversation
• Proper English Grammar
• Pronunciation
• Spelling
• Punctuation
• Excellent vocabulary and use of common phrasing
• Attentive listening

Technical Skills:

• Familiar with MS Operating Systems
• Technical understanding of MS Operating Systems (Windows XP, Vista, Windows 7)
• Good knowledge of SQL Queries (Joins, Group By, Order By, etc.)
• Ability to accurately diagnose and resolve issues.

Personal Skills/Expectations:

• Exhibits a high degree of professionalism
• Proactive ownership of responsibilities
• Promotes continuous improvement
• Strict adherence to business policies
• Ability to multitask
• Demonstrated attentive listening
• Confidence in tricky situations
• Ability to adapt the conversation to the skill level of customers
• Demonstrated customer service skills

Please Carry below documents (mandatory):

# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)
# Last 3 Salary Slips (if any)

For Walk-In: 01 pm and 07 pm (Monday to Friday)

Address:
CodeSchema Solutions,
Office No. 315,
3rd Floor, Kalasagar Shopping Hub (Office Zone),
Opp. Sai Baba Temple, Nr. Sattadhar Cross Road,
Ahmedabad – 380061
Gujarat

Regards,
Rajendra
jobs [at] CodeSchema.com

For queries, please Email or WhatsApp: 7016995779 – WhatsApp Only – No calls, please. Expect a delay in reply.
WhatsApp: https://wa.link/vqun19

**
Send your latest resume/biodata along with the subject line “Application Tester: Your Name.” Send email to jobs at codeschema.com

Job Types: Full-time, Fresher, Regular / Permanent

Salary: ₹10,000.00 – ₹35,000.00 per month

Benefits:

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Please share your current location. Current City & State
• Do you possess good written English communication skills?
• Are you ready to relocate to Ahmedabad, Gujarat?
• Are you ready to sign a one year bond?

Language:

Work Location: One location