CMS-Senior-SailPoint IIQ-IDN

EY; Ernakulam; On-site; INR 1,400,000 - 2,300,000; Full time

Job summary

EY is seeking an IdentityNow Security Senior Analyst to lead a support team delivering and supporting IdentityNow SaaS solutions, ensuring SLA adherence and high-quality project documentation.

The role requires experience with IdentityNow/L2-L3 support, IAM onboarding, and collaboration with Product Management to align backlogs. Strong leadership and cross-team coordination are essential.

Qualifications

• Bachelor or college degree in related field or equivalent work experience
• 5-10 years’ experience
• Experience in IdentityNow / other IAM engagements
• Knowledge of security standards like PCI, SOX, HIPAA

Responsibilities

• Should have experience on IdentityNow SaaS solution L2/L3 support
• Will be responsible for applications onboarding
• Facilitate project activities by managing risk and issue mitigations
• Partner with Product Management to ensure team backlogs
• Balance competing priorities to ship features while resolving defects
• Recruit, coach and motivate engineers
• Mentor and lead with a focus on continuous improvement
• Experience implementing IAM engagements and IdentityNow integrations
• Troubleshoot IdentityNow issues

Skills

IdentityNow

Java

LDAP

RDBMS

Linux

App servers

Scripting

Communication

Remote teams

Education

Bachelor degree

Tools

IdentityNow

PowerShell

Perl

LDAP

RDBMS

Linux

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Job Summary

The IdentityNow Security Senior Analyst role will be primarily responsible for leading support team that is delivering and supporting software that are critical pieces of the IdentityNow SaaS solution, the daily operations support, enhancements, and review of the Identity Management application and underlying infrastructure, also adhering to stated SLA’s and ensuring high standards for quality in regard to project documentation.

Key Responsibilities

• Should have experience on IdentityNow SaaS solution L2/L3 support
• Will be responsible for applications onboarding
• Facilitate project activities by managing risk and issue mitigations, establish project schedule, and manage change controls.
• Partner with Product Management to ensure your team has clear tactical and strategic backlogs
• Balance competing priorities to ensure we effectively ship new features while resolving defects and managing technical debt
• Recruit, coach, develop, and motivate high performing engineers
• Proactively seek to listen and find alignment with other engineering teams and stakeholders by understanding your team's technology, building strong relationships, and insisting on high-quality solutions
• Deep knowledge of SaaS products, agile processes (Preferably SCRUM) and workflows, and experience implementing them
• Technical experience and fluency at the product/solution/architecture level, enabling easy discussions with engineers
• An exceptional mentor and leader with a passion for continuous improvement
• Experience in implementing /supporting at least two IAM engagements including application support (IdentityNow / other IAM)
• Experience in technologies, such as Java, Ldap, RDBMS and Linux.
• Good knowledge of Web/application servers (IIS, WebSphere WebLogic, JBoss and Apache)
• Experience in development configuration of standard custom IAM integrations using java or other major scripting languages.
• Experience in hands on development, estimations, sizing and custom IAM integrations.
• Advanced documentation and presentation skills and well-versed with SDLC process.
• Exposure to process frameworks and methodologies.
• Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model.
• Automating of manual tasks performed by administration team.
• Customize, configure, and develop IdentityNow solution integrations using requirements and design and independently manage project deliverables to successful completion.
• Troubleshoot IdentityNow Issues

Qualifications

Education

• Bachelor or college degree in related field or equivalent work experience

Work Experience

• 5-10 years’ experience

Skills Expertise

• IdentityNow managed support experience and application onboarding
• Knowledge on Java, Scripting knowledge like PowerShell, Perl etc.
• Good soft skills i.e., verbal & written communication, technical document writing etc.
• Exposure to global security standards e.g., PCI, SOX, HIPAA etc.
• Prior experience working in remote teams on global scale.
• Customer orientation skills.

Certification

• SailPoint Certified IdentityNow Engineer (Good to have)

Work Requirements

• Willingness to be on call support
• Willingness to work in 24*7 rotational shifts as required

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