CMS-Senior-Entra IGA-SAP IDM

EY; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

EY is seeking a Cyber Managed Service Senior Consultant for SAP IDAM Operations. The role focuses on L2/L3 support, user provisioning/deprovisioning, and performance monitoring to ensure secure identity management within SAP environments.

Ideal candidates have extensive SAP IDAM experience, RBAC and MFA implementation, and strong collaboration with security teams. Travel and on-call shifts may be required, with leadership responsibilities mentoring junior staff.

Qualifications

• Bachelor's degree in computer science, IT, cybersecurity, or related field.
• SAP IDAM expertise with L2/L3 support, RBAC and MFA experience.
• Strong IAM knowledge, security controls, and regulatory awareness.

Responsibilities

• Provide L2 and L3 SAP IDAM support, troubleshooting user access issues and outages.
• Lead provisioning and deprovisioning of user identities and roles in SAP IDAM.
• Monitor SAP IDAM performance and logs, optimize configurations and prevent incidents.
• Collaborate with IT and security teams to ensure policy compliance and improvements.
• Develop SAP IDAM policies, user guides, and training materials.
• Conduct security reviews and audits of IDAM configurations and remediation.
• Implement RBAC and MFA to enhance security of user accounts.
• Manage tickets and mentor junior staff in troubleshooting.
• Stay updated on SAP IDAM features and share insights with the team.
• Provide strategic feedback to improve efficiency and automation opportunities.
• Liaise with SAP support and vendors to resolve complex issues.

Skills

SAP IDAM

RBAC

MFA

Scripting & Automation

Leadership

Communication

IAM

Security Policy

Education

Bachelor's degree in Computer Science / IT / Cybersecurity

Tools

ABAP

PowerShell

Python

SIEM

Firewalls

Job description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Cyber Managed Service – Senior Consultant - SAP IDAM Operations

We are seeking an experienced and knowledgeable Senior Consultant for SAP IDAM (Identity and Access Management) Operations to join our team. The ideal candidate will have a strong background in operations support, with extensive experience in managing and optimizing SAP IDAM solutions. This role will involve leading operational initiatives, providing expert guidance, and ensuring the security and efficiency of our identity and access management processes within the SAP environment

Key Requirements / Responsibilities:

• Provide expert L2 and L3 support for SAP IDAM-related issues, including troubleshooting complex user access problems, role management challenges, and system outages.
• Lead the management of user identities and access rights within the SAP IDAM platform, ensuring accurate and timely provisioning and deprovisioning of access.
• Oversee the monitoring of SAP IDAM system performance and logs, proactively identifying and addressing potential issues before they impact users and implementing performance optimization strategies.
• Collaborate with IT and security teams to ensure compliance with security policies and procedures related to identity and access management and recommend improvements as necessary.
• Develop and maintain SAP IDAM policy documentation, user guides, and training materials to support end-users and promote best practices across the organization.
• Conduct regular security reviews and audits of SAP IDAM configurations to ensure alignment with industry standards and compliance requirements and drive necessary remediation efforts.
• Drive the implementation of security measures, including role-based access control (RBAC) and Multi-Factor Authentication (MFA), to enhance the security posture of user accounts.
• Manage the resolution of tickets and service requests related to SAP IDAM, prioritizing based on impact and urgency, and mentoring junior staff in troubleshooting techniques.
• Stay updated on new SAP IDAM features and updates, participating in relevant training and knowledge-sharing sessions to maintain expertise in the platform and share insights with the team.
• Provide strategic feedback and suggestions to improve the efficiency and effectiveness of the SAP IDAM service, including identifying automation opportunities and process enhancements.
• Liaise with SAP support and third-party vendors as needed to resolve complex issues and maintain system stability, ensuring high levels of service delivery.

Preferred Skills:

• Advanced knowledge of SAP IDAM solutions, with relevant certifications such as SAP Certified Technology Associate - Identity Management.
• Proven experience in managing complex SAP environments, including components such as User Provisioning, Role Management, and Access Control.
• Strong understanding of network security, identity and access management (IAM), and related technologies (e.g., SIEM, firewalls, multi-factor authentication).
• Expertise in scripting and automation (e.g., ABAP, PowerShell, Python) to streamline operations and incident response.
• Excellent analytical, problem-solving, and decision-making skills.
• Leadership qualities and experience in mentoring or managing junior staff.
• Strong communication and presentation skills, with the ability to convey technical information to non-technical stakeholders.
• Familiarity with compliance frameworks and regulations related to identity and access management (e.g., GDPR, SOX, HIPAA).
• Experience with integration of SAP IDAM with other security tools and platforms to enhance overall security posture.

Education:

• Bachelors degree in computer science, Information Technology, Cybersecurity, or a related field.

Work Requirements:

• Willingness to travel as required
• Willingness to be on call support engineer and work occasional overtime as required
• Willingness to work in shifts as required

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