Cluster Manager - Manager - SMB - Balaghat

Paytm Payments Services; Balaghat; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Paytm is seeking an experienced sales leader and people manager for the QR & Sound Box vertical. You will drive distribution growth, ensure market visibility, recruit and coach a sizable sales team, and plan regional coverage for ASMs across the assigned area. Extensive travel will be required to meet targets and expand merchant reach.

The role emphasizes coaching, quota-driven performance, and strategic alignment with business goals in a fast-expanding payments ecosystem.

Qualifications

• Experience leading large sales teams (5–10 ASMs) and driving market share.
• Proven ability to recruit, coach, and mentor field sales teams.
• Demonstrated track record in quota-driven B2C sales or payments.

Responsibilities

• Grow distribution and market share in the assigned area.
• Drive visibility and accountability via QR and Sound Box deployment and sales.
• Identify and recruit sales team to align and grow in the market.
• Plan market size, span, and geographies for ASMs.
• Communicate plans and targets to the team to minimize delivery gaps.
• Monitor quality parameters as guided by management.
• Audit acquisitions and sales performed by the team.
• People manage a large team of 5–10 ASMs and 200+ indirect staff.

Skills

Growth leadership

Team management

Negotiation

Payments experience

Coaching & mentoring

Job description

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the Role:

Paytm is looking for an experienced sales professional & people manager to be a part of the QR & Sound Box vertical.

Expectations/ Requirements:

• 1.Growth of distribution and market share in the assigned area of operations.
• 2.Visibility & accountability through extensive QR & Sound box deployment and sale of the product .
• 3.Identify and recruit the sales team to align and drive business in the market.
• 4.Plan the market size, span and geographies for ASMs .
• 5.Devise best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.
• 6.Monitor the quality parameters as suggested by the management.
• 7.Validate and conduct audits on the acquisitions and sales done by the team.
• 8. People manage a large team of 5-10 ASMs & 200+ indirect employees.

Must Have:

Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts.

Superpowers/ Skills that will help you succeed in this role :

• 1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 8-12 years experience in sales - business development, B2C markets
• 2. Passionate about working in a fast growing firms and large team handling.
• 3. Articulate complex solutions to novice customers.
• 4. Good sales and negotiation skills. Experience in quota driven sales is a must.
• 5. Experience in payments and finance is a plus - though not mandatory

Why join us

• A collaborative output driven program that brings cohesiveness across businesses through technology
• Improve the average revenue per use by increasing the cross-sell opportunities
• A solid 360 feedback from your peer teams on your support of their goals.
• Respect, that is earned, not demanded from your peers and manager

Compensation:

If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!