Cluster Manager IB Gurgaon

Aditya Birla Sun Life Insurance; Haryana; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Aditya Birla Sun Life Insurance is seeking a sales-focused professional to drive targets in premium and revenue through channel partners. The role emphasizes mapping decision makers, coordinating with superiors, and ensuring execution of RnR activities to support growth.

The incumbent will ensure smooth sales processes, communicate rule changes via training, manage customer interactions, and align resources to maximize productivity while achieving persistency targets and on-time renewals.

Job description

Job Purpose

Job Purpose Description

Job Context & Major Challenges

Job Context: /Job Challenges:

• Market Volatility as BSLI predominantly sell unit linked policies
• High dependency on third party/relationships who may have their own priorities so alignment is the key.
• Balancing between the process requirement and expectations of the Channel partners

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

• KRA1 Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company Continuous interaction with the channel partners
• Mapping all the key decision makers and ensuring that the same information is shared with the superior
• Aggressively downloading all the RnR activities running by the organisation
• KRA2 Executes smooth function of the sales and other processes in order to maximise business potential Communicate any process change or change in any rules and regulations by the help of different training module.
• Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks
• KRA3 Ensure relevant people in the right place right time in order to maximise the productivity Understanding the strength of the resource and depending on that allocating job responsibility
• Evaluating the opportunity of each business unit and allocating targets as per that
• Recruit, develop and train team members to maximize productivity
• KRA4 Execute the right method of business acquisition in order get the profitable mix for the organisation Scrutinise the business on regular basis and give the relevant information to superiors
• Interact with the customers through welcome calls
• KRA5 Achieve Persistency targets as per the company norms so that renewals take place on time Communicate with customers and
• resolve queries as and when required to ensure that renewal takes place on time