Cluster Manager - Home Loans

Godrej Industries Group; Thane; Hybrid; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Childcare benefits

Paid leave

Flexible work

Health insurance

Diversity & inclusion

Job summary

Godrej Industries Group (GIG) is seeking a senior sales professional to lead home loan and mortgage product distribution through direct channels and partners across our real estate network. You will drive end-to-end loan life-cycle support, ensuring compliance and timely disbursement while expanding market presence.

With 8–10 years of mortgage sales experience, you will coordinate with cross-functional teams and builders to meet monthly targets and grow a robust lending portfolio nationwide.

Qualifications

• 8–10 years of work experience in home loan or mortgage sales.

Responsibilities

• Drive sales of Home Loans and mortgage products through direct sourcing and channel partners.
• Meet customers at builder sites and provide guidance on home loan products and financing solutions.
• Conduct marketing, lead generation, sales promotion, and brand-building activities to acquire new customers.
• Achieve monthly and quarterly targets for sourcing, sanctions, and disbursements.
• Build and maintain relationships with builders, developers, real estate brokers, DSAs, and other sourcing channels.
• Manage the loan lifecycle: customer acquisition, documentation, application processing, and disbursement coordination.
• Assess customer eligibility, income, repayment capacity, and documentation requirements.
• Coordinate with Credit, Legal, Technical, Operations, and Risk teams for timely approvals.
• Resolve customer queries and provide guidance on loan terms, repayment schedules, and insurance.
• Ensure portfolio quality through onboarding, compliance and follow-up on collections.
• Track competition and market trends to identify growth opportunities.
• Maintain MIS, sales reports and customer data as required.

Job description

Job Description:

Job Requirements

About Godrej Industries Group (GIG)

GIG is a holding company of the Godrej Industries. We have significant interests in consumer goods, real estate, agriculture, chemicals, and financial services through our subsidiary and associate companies, across 18 countries.

www.godrejindustries.com

About Godrej Capital (GCL)

Godrej Capital is trusted lending partner advocating reliable, transparent, and fair lending practices backed by the legacy and trust of the Godrej Group spanning over 129 years.

www.godrejcapital.com

Job Description

• Drive sales of Home Loans and other mortgage products through direct sourcing and channel partners.
• Meet customers at builder/developer project sites and provide end-to-end guidance on home loan products and financing solutions.
• Conduct marketing, lead generation, sales promotion, and brand-building activities to acquire new customers and expand market presence.
• Achieve monthly and quarterly business targets in terms of sourcing, sanctions, and disbursements.
• Build and maintain strong relationships with builders, developers, real estate brokers, DSAs, connectors, and other sourcing channels.
• Manage the complete loan lifecycle including customer acquisition, documentation, application processing, and disbursement coordination.
• Conduct preliminary assessment of customer eligibility, income, repayment capacity, and documentation requirements.
• Coordinate with Credit, Legal, Technical, Operations, and Risk teams to ensure timely approval and disbursement of loan applications.
• Resolve customer queries and provide guidance on loan terms, repayment schedules, insurance, and other product-related information.
• Ensure portfolio quality through proper customer onboarding, compliance adherence, and follow-up on collections, where required.
• Track competition activities, market trends, and customer requirements to identify business growth opportunities.
• Maintain accurate MIS, sales reports, and customer data as per organizational requirements.

Work Experience

8–10 years

Benefits

Be an equal parent

Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners

• 6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers
• 2 months paid leave for secondary caregivers
• Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel

Coverage for childbirth and fertility treatment

No place for discrimination at Godrej

• Gender-neutral anti-harassment policy
• Same sex partner benefits at par with married spouses
• Coverage for gender reassignment surgery and hormone replacement therapy
• Community partnerships and advocacy
• Persons with Disability (PwD) care

We Are Selfish About Your Wellness

• Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options
• Elder care for those who might need to extend support to senior family members
• Preventative healthcare support
• Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.
• Uncapped sick leave
• Flexible work options, including remote working and part-time work
• Mental wellness and self-care programmes, resources and counselling

Celebrating wins, the Godrej Way

• Structured recognition platforms for individual, team and business-level achievements
• Digital and offline instant recognition platforms

An Inclusive Godrej

Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company, and has been for over a century. It is not just in our DNA and nice to do. Being more diverse, especially having our team members reflect the diversity of our businesses and communities, helps us innovate better and grow faster. We hope this resonates with you.

We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.