Cluster Head - Delhi

Stable Money; Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Medical insurance for self & dependets

Travel reimbursements

Job summary

Stable Money is seeking a high-impact Cluster Head to own end-to-end P&L, drive investment wallet growth, and lead a field sales team across city markets. You will develop partnerships with IFAs/DSAs/wealth advisors, manage channel performance, and execute city campaigns with a data-driven approach.

The role requires seasoned leadership, strong sales process discipline, and a focus on compliance, CX, and rapid execution.

Qualifications

• 8+ years of city level P&L and B2C sales experience.
• Local city experience and network within Bengaluru or the applicable city.
• Proven direct sales to retail/affluent customers and channel sales via IFAs/DSAs/partners.
• Managed a 5–10 member field team for ≥2 years with hard targets and reviews.
• Strong command of sales process, CRM, funnel metrics, and on-ground execution.
• Bachelor’s degree (MBA preferred). Fluency in English + local language.

Responsibilities

• Own city P&L including productivity, CAC, ATS, incentives, and vendor spends.
• Lead field sales execution: direct sales, partnerships, and channel activation.
• Ensure high performance through daily huddles, weekly reviews, and pipeline hygiene.
• Drive CRM hygiene, data-driven decisions, and adherence to SOPs.
• Deliver top-tier customer experiences with compliant KYC/documentation and quick TATs.

Job description

About Stable Money

Stable Money is India’s leading fixed investment platform. It is a marketplace which helps customers discover and invest in high-quality fixed-income products such as Fixed Deposits (FDs), RD, Bonds, Credit Cards, Mutual Funds from trusted institutions. Stable Money has 30 lac+ trusted investors, 2000cr+ bookings since inception and is backed by marquee investors such as Z47, Lightspeed, Fundamentum, Matrix Partners, RTP Global to name a few.

Role Overview

As the Cluster Head, you are owning end to end P&L, investment wallet growth, team & channel performance. This is a hands‑on, field‑first role focused on direct customer acquisition, partner development (IFAs/DSAs/MFDs/wealth advisors), team building, and process‑driven execution.

What You’ll Own (Key Responsibilities)

Market & Growth

• Build and execute the city go to market: micro market mapping, pincode coverage, funnel & beat plans.
• Deliver monthly and quarterly targets for investments volume (₹), number of FDs, number of Bonds, number of mutual funds, active customers, and repeat investments.
• Drive investment wallet growth via cross sell/upsell, portfolio deepening, and city level campaigns.

Channel & Partnerships

• Acquire, activate, and scale channel partners (IFAs, DSAs, wealth boutiques, community leaders, housing societies, corporates etc).
• Run partner onboarding, training, joint customer events, incentive governance, and performance hygiene.
• Maintain high partner productivity (activations, conversion %, average ticket size, compliance score).
• Direct Sales & Customer ExperienceLead from the front in high stakes customer meetings; close marquee customers/accounts.
• Ensure top tier NPS: zero-defect KYC/documentation, quick TATs, and clear communication.

Team Building & Leadership

• Hire, train, coach, and manage 5–10 field sales reps (minimum 2 years prior team handling required).
• Institute a rigorous operating rhythm: daily huddles, weekly reviews, funnel hygiene, pipeline building, sales commitments, and capability building.

P&L, Process & Compliance

• Own city P&L: productivity, CAC, ATS, incentives, vendor spends, and unit economics.
• Be a stickler for process - CRM hygiene, pipeline data, sales commitments, input metrics, and SOP adherence.
• Ensure regulatory compliance (KYC/AML/PMLA) and audit readiness; drive clean, documented operations.

Data, Reporting & Collaboration

• Track inputs → outputs: leads → meetings → commitments → investments → renewals.
• Publish weekly/monthly dashboards; flag risks early and propose fixes.
• Work closely with central product, operations, and marketing on city feedback and experiments.

What Great Looks Like (KPIs you’ll be measured on)

• FD Volume (₹) & #FDs booked; average ticket size; wallet deepening/renewals
• Bond Volume (₹) & #Bonds booked; average ticket size; wallet deepening/renewals
• Mutual Fund Volume (₹) & #MFs booked; average ticket size; wallet deepening/retention
• Lead to Sale Conversion %, cycle time (TAT), cancellation/error rate
• Active & productive partners, partner activation to productivity ramp
• Team productivity per rep, activity/visit metrics, adherence to beats
• CAC & city unit economics, marketing ROI, incentive efficiency
• Customer NPS

Must-Have Qualifications

• 8+ years in City managing the P&L & B2C sales
• Local city experience & network (must have worked in the same city you’re applying for).
• Proven direct sales to retail/affluent customers and channel sales via IFAs/DSAs/partners.Managed a 5–10 member field team for ≥2 years with hard targets and reviews.
• Strong command of sales process, CRM, funnel metrics, and on ground execution.
• Bachelor’s degree (MBA preferred).Fluency in English + local language.

Skills & Traits We Value

• Hunter mindset with high ownership; thrives in the field (70 - 80% on ground).
• Process first operator: plans beats, tracks inputs, inspects what they expect.
• Excellent negotiation, closing, and partner management skills.
• Data-driven; strong Excel/Google Sheets; comfortable with CRM tools.
• High integrity, compliant by default; clear written & verbal communication.Flexibility to run weekend drives/events when needed.

Operating Rhythm (Example)

• Daily: stand-ups, beat execution, partner/customer meetings, CRM updates.
• Weekly: pipeline reviews, partner performance, team coaching, field immersions.
• Monthly/Quarterly: city plan reviews, P&L & ROI review, hiring/backfills, city campaigns.

Compensation & Benefits

• Competitive fixed + performance-linked variable; partner & team-based incentives.
• Best in the industry Medical Insurance coverage for self and dependentsTravel reimbursements as per policy.