CloudOps Engineer II

PDI Technologies; Chennai; On-site; USD 25,000 - 45,000; Full time

Job summary

PDI Technologies, a leader in technology solutions for convenience retail and petroleum brands, is looking for a CloudOps Engineer II. This role focuses on maintaining and troubleshooting distributed applications, ensuring operational excellence and innovative solutions. Ideal candidates will have strong communication skills and experience with Azure/AWS. Join us to drive real impact and be part of a diverse team committed to excellence.

Benefits

Competitive salary

Market-competitive benefits

Quarterly perks program

Professional certifications

Leadership development opportunities

Qualifications

• Strong analytical skills including troubleshooting.
• Must be able to interact well with clients.
• Strong written and verbal communication skills.

Responsibilities

• Maintain/monitor servers.
• Research software issues and adhere to PCI requirements.
• Participate in after hours on-call rotation.

Skills

Communication

Analytical skills

Troubleshooting

SQL writing

Azure/AWS

Tools

PowerShell

SQL Server

Postgres

MySQL

Job description

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.

By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

Role Overview:

The CloudOps Engineer II will help with support, research, implementation, and maintenance of a multitiered fuel and retail cross-marketing system, payments, and data insights. The candidate will be responsible for supporting, deploying and troubleshooting of our distributed applications. The candidate will also help with development and adapting frameworks to fit industry best practices and coordinating these activities among the Development QA and Product teams. They will be responsible for coordinating with the appropriate departments on research of and remedies for software bugs and issues found during QA, beta, and production implementations.

Key Responsibilities

• Maintain/monitor servers
• Common task automation
• Data mining
• Research of software issues
• Adherence to PCI requirements
• After hours weekly On-Call rotation
• Leverage all ESP capabilities to successfully deploy campaigns, create reports and manage subscriber lists
• Promote and develop a holistic, data-driven approach that supports our members and participants, while remaining agile and innovative

Qualifications

• Must be able to interact well with clients and internal business units
• Strong written and verbal communication skills
• Have strong analytical skills including troubleshooting
• Azure/AWS and api services
• Have some SQL writing Experience

Preferred Qualifications

• Ability to troubleshoot networking issues
• Self-starter with the ability to develop creative solutions
• Windows (PowerShell)
• Windows System Administration
• SQL Server/postgres/mysql experience

Behavioral Competencies

• Ensures Accountability
• Manages Complexity
• Communicates Effectively
• Balances Stakeholders
• Collaborates Effectively

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.