Cloud Support Associate

Evoke HR Solutions Pvt. Ltd.; Surat; On-site; INR 250,000 - 450,000; Full time

Job summary

Evoke HR Solutions Pvt. Ltd. in Surat invites applications for a Cloud Support Associate to join our IT Infrastructure Services team.

The role focuses on assisting in managing cloud infrastructure, monitoring services, and troubleshooting issues, ideal for freshers seeking a career in cloud computing. You will support cloud resources, coordinate with teams, and ensure secure access and performance. Freshers with relevant education and basic cloud knowledge are encouraged to apply; training will

Qualifications

• Fresher with 0–1 year in cloud infrastructure or related area.
• Hands-on understanding of Windows and Linux OS.
• Knowledge of TCP/IP, DNS, VPN is beneficial.
• Basic server administration and IT infrastructure concepts.
• Familiarity with cloud storage, VMs, and cloud networking.

Responsibilities

• Monitor and maintain cloud infrastructure and services.
• Provide technical support for cloud-based applications and platforms.
• Troubleshoot cloud connectivity, access, and performance issues.
• Assist with configuration and management of cloud resources.
• Manage user accounts, access permissions, and security settings.
• Monitor performance, availability, and resource utilization.

Skills

Cloud concepts

Windows & Linux

Networking fundamentals

Server administration

Cloud storage & VMs

Education

B.Tech / B.E. in CS/IT

BCA / MCA or equivalent

Job description

Job Title

Cloud Support Associate

Department

IT Infrastructure Services

Role

Cloud System Administration

Experience

Fresher (0-1 Year)

Employment Type

Full-Time

Job Summary

We are looking for a motivated and detail-oriented Cloud Support Associate to join our IT Infrastructure Services team. The candidate will assist in managing cloud infrastructure, monitoring cloud-based services, troubleshooting technical issues, and supporting cloud operations. This role is ideal for freshers interested in building a career in cloud computing and infrastructure management.

Key Responsibilities

• Assist in monitoring and maintaining cloud infrastructure and services.
• Provide technical support for cloud-based applications and platforms.
• Help troubleshoot cloud connectivity, access, and performance-related issues.
• Support the configuration and management of cloud resources.
• Assist with user account management, access permissions, and security settings.
• Monitor system performance, availability, and cloud resource utilization.

Required Skills

• Basic understanding of Cloud Computing concepts.
• Knowledge of operating systems, particularly Windows and Linux.
• Understanding of networking fundamentals such as TCP/IP, DNS, and VPN.
• Basic knowledge of server administration and IT infrastructure.
• Familiarity with cloud storage, virtual machines, and cloud networking.

Qualification

• B.Tech / B.E. in Computer Science, Information Technology, or related fields.
• BCA / MCA or equivalent qualifications are also eligible.

Preferred Skills

• Familiarity with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP).
• Basic understanding of virtualization and containerization.
• Knowledge of cloud monitoring and deployment tools.