Cloud Operations Engineer

Assa Abloy India Pvt Ltd; Chennai District; Hybrid; INR 1,400,000 - 2,100,000; Full time

Job summary

HID Global is seeking a Cloud Operations Engineer to join the 24x7 Operations Center supporting the Cloud IT Infrastructure and Operations team in Chennai. You will monitor cloud services, assist incident response, and support change management processes.

The role requires hands-on experience with AWS, Linux and Windows servers, and a willingness to work in a hybrid Chennai environment. You will set up monitoring, manage backups, and help ensure service reliability.

Qualifications

• 2-5 years of experience in IT-Operations or support engineering.
• Strong knowledge of AWS cloud, Linux and Windows server administration.
• Experience with monitoring, incident response and cloud security practices.

Responsibilities

• Work in a 24x7 shift environment to monitor cloud services.
• Set up monitoring for cloud environment and manage backup tooling.
• Support incident response, change management and patching in cloud.
• Monitor applications and services in a public cloud.
• Provide support for automation tools and troubleshooting.
• Identify and resolve service events and implement workarounds.

Skills

AWS Cloud

Linux

Windows

Monitoring

Incident Response

Automation Tools

CI/CD

Tools

Monitoring Tools

Cloud Backup Tool

CI/CD Tools

Automation Tools

Job description

Cloud Operations Engineer

Location: Chennai, India (Hybrid)

Job ID: 48893

Profile Summary

The Cloud Operations Engineer will have several areas of focus: Provide support incident response and readiness as part of a 24x7 Operations Center within and in support of the Cloud IT Infrastructure and Operations team. Support incident & change management processes for cloud services. Setting up and configuring monitoring of HID's cloud services and its required infrastructure, and for performing monitoring and break/ fix support on a 24x7 basis.

About HID Global

HID Global powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things are connected through HID. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses, and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID Global has over 4500 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. HID Global has is the trusted source for secure identity solutions for millions of customers and users around the world. In India, we have two Engineering Centre (Bangalore and Chennai). Global Engineering Team is based in Chennai and one of the Business Unit Engineering team is based in Bangalore. Check us out: www.hidglobal.com and https://youtu.be/23km5H4K9Eo LinkedIn: www.linkedin.com/company/hidglobal/mycompany/.

Our Company

We are committed to finding the best and the brightest talent to help us reach the top. If you are a dynamic, highly skilled, experienced Cloud engineer and technology enthusiast, and you enjoy working in a rapid pace within a rapidly growing business environment, then you will want to consider this position. If you excel at communication, collaboration, and unrelenting innovation, we want to talk to you. And if you bring dedication, positive energy and integrity to the table, you just might be the right fit for our team.

Qualifications

The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties and Responsibilities include and are not limited to the following.

• Should be ready to work in 24x7 shifts


• Monitoring tool (Any) setup for the cloud environment and manage Cloud Backup tool (Any) install / configure / manage experience


• Experience in Cloud Security monitoring and management


• Experience in configuring and managing patching in Cloud environment.


• Configuration of monitoring for applications and services


• Monitor applications and cloud based services within a public cloud environment


• Provide support for automation tools


• Identify, troubleshoot and resolve service events or issues and implement workaroun


• 2 - 5 years' of experience working as a support engineer or within IT-Operations: Managing services and environments in AWS public cloud


• Managing Continuous Integration services


• Managing and supporting Linux and Windows operating system and services

Nice to have: AWS Solutions Architect Associate

Education

And/Or Qualification: 2-5 years of proven experience supporting complex technical solutions including planning, development, implementation and support. Expert in, or strong desire to learn, server and network security tools and practices. Strong skills in systems administration of AWS, Windows and/or Linux OS. At least two years of operations support experience. Strong working knowledge of general OS, application, database, storage and networking concepts, systems administration practices, etc. Strong scripting skills in at least one major scripting language (e.g., bash, PowerShell, python) Experience Infrastructure Monitoring Experience participating in active incident response efforts.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee works primarily in an office environment, with in a well ventilated area, and is exposed to moderate noise levels. Willing to work in a 24/7 shift environment – Mandatory expectation.

Why Apply?

Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes.

Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.

Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

This opportunity may be open to flexible working arrangements.

Equal Opportunity

HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. We want all our employees to be themselves, to feel appreciated and accepted. This opportunity may be open to flexible working arrangements.

We make it easier for people to get where they want to go! On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it. When you join our HID team, you'll also be part of the ASSA ABLOY Group, the global leader in access solutions. You'll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.