Cloud DevOps Engineer

9018 AccentureSolutionsPvtLtd. Company; Ernakulam; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Accenture in Kochi is seeking a Cloud DevOps Engineer Senior Analyst to manage Linux systems and hybrid cloud environments. You will collaborate with specialist teams, implement shift-left automation, and handle major incidents within SLA, while ensuring data integrity and cost optimization.

The role requires 3-5 years of experience, strong scripting, and hands-on with AWS/Azure/GCP, Kubernetes, Terraform, and monitoring tools.

Qualifications

• 3-5 years of relevant experience with installation, configuration and management of Linux and Windows systems.
• Strong working experience in managing and maintaining public clouds like AWS, Azure or GCP.
• Strong experience in setting up and configuring monitoring tools like Prometheus, Grafana, Zabbix etc
• Strong Experience with installation/configuration of Java application servers such as Jboss/WebLogic/Tomcat and analysing application logs, GC logs for troubleshooting performance and functional issues.
• Strong experience with log management tools such as ELK, Loki etc.
• Hands on experience in cloud provisioning tools like Terraform/CloudFormation will be an added advantage
• Hands on experience with Docker/Kubernetes will be an added advantage
• Good knowledge of SQL and NoSQL databases like MySQL/Oracle/PostgreSQL/DynamoDB/MongoDB/Cassandra/Redis
• You will have strong written and verbal communications skills and a track record for providing high customer satisfaction.
• Has prior experience in Jira/Confluence or any other service management tool
• Prior experience working in Agile environment will be an advantage.
• An understanding of ITIL practices would be ideal

Responsibilities

• Collaborate with specialist teams within the organization and third-party suppliers to deliver outstanding results for clients.
• Participate in shift-left strategy via tools, automation, processes and self-service to empower business and IT teams.
• Maintain strong business communication with stakeholders.
• Configure and optimize hybrid and cloud native systems.
• Manage major incidents within SLA scope.
• Maintain data integrity and access control using operational tools.
• Strategize cloud cost optimization.
• Identify preventive mechanisms to mitigate risk of service disruptions.
• Proactively address operational needs, risks and improvements and own actions to completion.
• Patch major vulnerabilities, perform system upgrades/migrations and reporting.
• Coordinate root cause analysis of P1/P2 incidents.
• Plan and manage major deployments.
• Develop automation scripts to enhance operational efficiencies.
• Update training material and documentation on operating processes.
• Report key metrics to the service manager.
• Participate in Agile planning, retrospectives and showcases.
• Document and track issues and steps in the ticket system.

Skills

Linux Systems

Cloud Platforms (AWS/Azure/GCP)

Docker/Kubernetes

Monitoring (Prometheus/Grafana/Zabbix)

Java App Servers (JBoss/WebLogic/Tomca

SQL/NoSQL Databases

Scripting (Python)

Jira/Confluence

Education

Graduation

Tools

Terraform/CloudFormation

ELK/Loki

Prometheus

Grafana

Zabbix

Job description

Job Title - Cloud DevOps Engineer Senior Analyst – ACS SONG ACS/Accenture Song Management Level: Level 10 - Senior Analyst Location: Kochi Must have skills: Managing Linux Systems Good to have skills: SQL/No SQL Experience: 3-5 years of experience is required Educational Qualification: Graduation (Accurate educational details should capture)

Roles and Responsibilities

• To collaborate with specialist teams within the organization and third-party suppliers, to deliver outstanding results for our clients
• Actively participate in our shift-left strategy via tools, automation, process and self-service functions to empower the business and other IT teams
• Strong business communication skills with stakeholders
• Configure and optimize hybrid and cloud native systems
• Major incident management within our SLA scope
• Maintaining data integrity and access control by making use of operational tools
• Strategize Cloud cost optimization
• Proactively identify preventive mechanisms to mitigate risk of service disruptions
• Demonstrate a proactive way of working by anticipating operational needs, identifying risks and improvement opportunities early, and taking ownership of preventive actions through to completion
• Major vulnerability patching, system upgrades/migrations and reporting
• Execute/coordinate root cause analysis of P1/P2 incidents
• Plan and manage major deployments
• Develop automation scripts as needed to enhance operational efficiencies
• Ensure training material and technical documentation on new and existing operating process are kept up-to-date
• Reporting key metrics to the service manager
• Participate and contribute to our Agile way of working including planning, retrospectives and showcases
• Document and track issues and reasonable steps taken within the ticket management system

You must be willing to work in shifts.

Professional and Technical Skills

• You must have a strong technical aptitude and an organized, process driven work ethic.
• 3-5 years of relevant experience with installation, configuration and management of Linux and Windows systems.
• Strong working experience in managing and maintaining public clouds like AWS, Azure or GCP.
• Strong experience in setting up and configuring monitoring tools like Prometheus, Grafana, Zabbix etc
• Strong Experience with installation/configuration of Java application servers such as Jboss/WebLogic/Tomcat and analysing application logs, GC logs for troubleshooting performance and functional issues.
• Strong experience with log management tools such as ELK, Loki etc.
• Hands on experience in cloud provisioning tools like Terraform/CloudFormation will be an added advantage
• Hands on experience with Docker/Kubernetes will be an added advantage
• Experience in any scripting language such as Python etc. will be an added advantage
• Good knowledge of SQL and NoSQL databases like MySQL/Oracle/PostgreSQL/DynamoDB/MongoDB/Cassandra/Redis
• You will have strong written and verbal communications skills and a track record for providing high customer satisfaction.
• Has prior experience in Jira/Confluence or any other service management tool
• Prior experience working in Agile environment will be an advantage.
• An understanding of ITIL practices would be ideal

About Our Company | Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.

Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Join Our Team

Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture