Clinical Education Facilitator - Aesthetics

Galderma; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Galderma in Bengaluru, India seeks an experienced professional to plan and implement technical product training programs across Dermatology, Aesthetics and Injectable products. You will manage venues, vendors and resources, coordinating with clinics and practitioners to meet learning objectives.

The role requires 2-3 years of doctor training program experience and a master’s or equivalent degree, with exposure to ROI measurement and diverse training mediums. On-site position in Bengaluru.

Qualifications

• Experience designing and delivering technical product training in dermatology/aesthetics.
• Strong understanding of dermatology market and relationships with clinics and practitioners.
• 2-3 years of strong experience with doctor training programs in dermatology or related fields.

Responsibilities

• Plans and implements technical product training programs for customers, employees and field teams.
• Sources venues, vendors, processes and technologies and manages resources within budget.
• Regularly reviews and updates the training plan to meet objectives.
• Manages full training project lifecycle from envisioning to deployment.
• Develops training docs and uses various mediums (classroom, CBT, online).
• Measures ROI and pilots new training techniques and tools.

Skills

Training program management

Dermatology training

Stakeholder management

Project planning

Budget planning

Vendor sourcing

Education

Master's / Bachelor's Degree or equivalent

Job description

• Candidates with experience in technical product training programs into Dermatology, Aesthetics, Cosmetics, or Injectable products.


• Strong understanding of the dermatology/aesthetic market and experience in managing relationships with clinics, dermatologists, and aesthetic practitioners will be preferred.

• Plans and implements technical product training programs, including standard, repeatable modules and customized/new product modules, for customers, employees, and/or field support teams.


• Sources for venue, vendors, processes, and technologies. Identifies critical learning needs; prioritizes and approves budgeted resources.


• Reviews, validates, and modifies the training plan regularly to achieve learning solution objectives and expectations.


• Effectively and proactively manages the entire training project lifecycle which involves Envisioning (Vision/Scope), Planning (Project Plan and Functional Specs), Developing (Instructional Design), Stabilizing (BETA/Train the Trainer), and Deploying (coordination of people, staffing, and other resources and communication).


• Develops training documentation and uses a variety of training mediums such as classes, workshops, Computer Based Training (CBT), and on-line help.


• Supports to develop approaches to measure training return on investment (ROI) and pilot-tests new training techniques, tools, and processes to increase training effectiveness

Differentiator

• Professional who is an established subject matter expert within a job area typically obtained through advanced education and work experience


• Manage large & complex projects and/or owns end-to-end processes, working independently with no supervision or only limited supervision from manager


• May lead process improvement and process design initiatives. takes a broad perspective to identify solutions as problems faced are often complex


• Interprets internal or external business issues and recommends solutions/best practices


• Typically Reports to M3/M4


• Progression to this level is typically restricted on the basis of business requirement

Management Responsibility

• Individual contributor accountable for an important subject-matter area/discipline. May sometimes manages two or fewer employees including outsourced / project-based contingent workforce (i.e. external consultants)


• When managing employees the responsibility is mostly related to sharing his/her work across one or two other individual collaborators instead of delegating significant parts of projects


• May direct the work, train or mentor junior employees or manage processes and programs


• Coach and review the work of junior employees

Stakeholders

• Connect with and influence other specialist departments and external service providers


• May convince others to accept new concepts, practices, and approaches


• Prepares presentations and concepts to be presented to leadership and company committees


• Build strong, trusting cross-functional relationships with Galderma managers


• Understand customer and key stakeholders interests and concerns and guide and provide solutions to customers and key stakeholders


• Provide technical guidance to line managers and employees

Experience Level

Must have minimum of 2-3 years of strong experience with scientific knowledge and doctor training programs into Dermatology, Aesthetics, Cosmetics, or Injectable products

Master's / Bachelor’s Degree or equivalent experience/qualification