Client Support Specialist - Risk and Process Controls in Business Consulting

Ernst & Young LLP ( EY India ); Gurugram District; On-site; INR 650,000 - 1,000,000; Full time

Job summary

EY India is seeking a Client Support Specialist for the TMT - Business Consulting Risk line in Gurgaon. The role focuses on risk and process controls, leveraging data analysis to support client deliverables and remediation efforts.

The successful candidate will work within a cross-functional team and contribute to enterprise risk and controls projects. The position requires strong Excel skills, attention to detail, and the ability to communicate complex analyses to clients while maintaining

Qualifications

• Proficient in data analysis and reporting within risk and controls workflows.
• Experience with evaluating risk exposure using process and control frameworks.
• Ability to present analytical findings to clients and maintain documentation.

Responsibilities

• Excel-based data analysis, reporting, and process documentation in risk workflows.
• Support client deliverables and risk remediation with structured analysis.

Skills

Data analysis

Education

Bachelor of Commerce

Tools

Microsoft Excel

Job description

Client Support Specialist-Business Consulting Risk-TMT-CNS-Risk-Process & Controls-Gurgaon Requisition Id: 1756328

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity:

Client Support Specialist-TMT-Business Consulting Risk-CNS - Risk - Process & Controls - Gurgaon TMT : Industry convergence offers TMT (Technology, Media & Entertainment, and Telecommunications) organizations the chance to evolve and transform, but it also presents challenges around competitiveness and delivering agile corporate strategies for growth. Content distributors are transforming into content producers, service providers are becoming tech companies, technology companies are the catalyst for dramatic change in every sector, and customers want the latest innovations now. We help TMT companies create compelling employee and customer experiences, retaining skills and talent while achieving enterprise-wide operational excellence. We help them protect their data, brand and reputation. We also enable the pursuit of M&A strategies that systematically create value, reduce risk and transform TMT companies into powerhouses that will lead the technology revolution of the future – building a better working world for all.

CNS - Risk - Process & Controls :

EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. We help our clients in identifying and managing the interplay between upside and downside risk in order to make the long-term decisions to prevent risk and impact on their organization's ability to meet its future business strategy and objectives.

The 3 key fields of play are :

• Enterprise Risk - helps clients identify and address key risk areas, while building the agility to respond quickly. The areas of focus include Enterprise risk and resilience, Internal audit, Compliance and Internal controls
• Technology Risk - helps clients to achieve sustainable growth by supporting their efforts to protect their business performance and by providing trusted communications on internal control and regulatory compliance to investors, management, regulators, customers and other stakeholders. EY teams accomplish this by assessing the technology risks that are introduced to businesses.
• Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management.

Your key responsibilities

Technical Excellence Demonstrated proficiency in Microsoft Excel for data analysis, reporting, and process documentation within risk and controls workflows. Strong understanding of core consulting methodologies for assessing business processes, identifying gaps, and supporting client deliverables. Experienced in analyzing process and control frameworks to evaluate risk exposure and support effective control design and monitoring. Skilled in structuring and presenting analytical findings to support client decision-making and risk remediation efforts. Proficient in maintaining accurate client documentation, trackers, and deliverables aligned with consulting quality standards.

Skills and attributes

• Qualification Bachelor of Commerce
• Experience Data Analysis (2+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities. EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in shaping the future with confidence.