Client Support Associate | Process Associates | Kolkata

Human Before Resource; New Town; On-site; INR 260,000 - 300,000; Full time

Benefits offered by this job

Permanent full-time position

One way cab facility

Incentives and allowances

Promotion with internal moves (IJP)

Health Insurance PF ESI Incentive

Job summary

Human Before Resource in India is seeking enthusiastic professionals for a blended process role with strong communication and customer-centric skills.

Undergraduates and graduates may apply; excellent English is mandatory. The position is permanent and full-time, with cab facilities and incentives. The role is based in Salt Lake Kolkata, office-based with five working days and potential night shifts.

Qualifications

• Excellent English communication is mandatory.
• Willingness to work in BPO blended & chat process.
• Ready to work from office.

Responsibilities

• Handle customer inquiries via blended process channels.
• Provide customer-centric support and resolve issues.
• Work night shifts as required in-office.

Skills

Communication skills

Customer service

English proficiency

Education

Undergraduate or Graduate degree

Job description

Salary - 2.60LPA- 3.00LPA

Working in an International Travel & Telecom Process offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn:

We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you.

Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory.

Interview Venue:

HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091

Mindset Required

• Good written & Verbal communication
• Interested to work in BPO Blended & Chat Process
• Basic computer knowledge
• 5 working days
• Flexible to work in Night shifts
• Ready to work from Office

Perks and Benefits.

• Permanent and full time opportunity
• One way cab facility
• Incentives and allowances
• Promotion with IJP
• Health Insurance/ PF/ ESI/ Incentive