Client Success Specialist III

Oracle; Ahmedabad District; Presencial; INR 1 200 000 - 2 000 000; Tempo integral

Resumo da oferta

Oracle drives maximum adoption of its solutions by building strong, long-term partnerships with clients and ensuring they realize the full value of their investment.

As a trusted liaison between clients and Oracle’s internal teams, you will identify expansion and upsell opportunities, maintain high client satisfaction, and coordinate information flow across the Customer Success organization to renew and grow contracts.

Descrição da oferta de emprego

Job Description

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client.

Responsibilities

Work with medium sized clients to develop long term partnership with our clients to ensure they remain successful by realizing the full value of their investment with us to ensure client continues/replenish/renews contract with Oracle. Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle's internal operations. Identify product expansion/up sell opportunities. Responsible for sharing information across the CSM team via defined methods.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.