Client Solution Executive

VML; Kolkata District; On-site; INR 4,00,000 - 6,00,000; Full time

Job summary

A global creative agency is seeking a Client Solution Executive in Kolkata to manage client relationships and contribute to innovative marketing solutions. You will act as a strategic partner for clients, ensuring satisfaction and achieving business growth by managing complex projects. The ideal candidate should possess a Bachelor's degree and have at least 1 year of agency experience. Excellent communication and negotiation skills are essential.

Qualifications

• Minimum 1 year of agency experience or relevant internship experience.
• Experience in managing client relationships and communication projects.
• Strong client orientation with the ability to build long-lasting relationships.

Responsibilities

• Build and cultivate strategic relationships with clients.
• Support management of complex marketing projects.
• Coordinate with internal teams for project execution.

Skills

Client relationship management

Communication skills

Presentation skills

Negotiation skills

Education

Bachelor's degree in Marketing, Communications, or related field

Job description

About Us

VML, a WPP company is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices — powered by deep data and technology experience.

For more information, visit www.vml.com

The Role

Join our team as an Client Solution Executive and become a strategic partner for our clients.

In this role, you will have the opportunity to actively contribute to their business growth by managing and developing strong, long-lasting relationships, ensuring their satisfaction, and achieving ambitious goals. You will contribute to the creation of innovative projects, collaborating with a team of experts to develop effective and successful communication campaigns and marketing solutions. This is a unique opportunity to further develop your skills in the world of Communications!

Responsibilities

Strategic Client Relationship Management

• Build and cultivate strategic, long-term relationships with clients, deeply understanding their needs, business objectives, and market dynamics.
• Act as a trusted advisor to clients, providing high-quality service and proactively managing their expectations.
• Anticipate client needs and propose innovative, customized solutions to support their long-term growth and success.

Effective Project Management

Support the management of complex marketing projects, from the briefing stage to delivery, ensuring adherence to timelines, budgets, objectives, and quality standards.

• Coordinate and collaborate with internal teams (creative, strategy, etc.) to ensure the flawless execution of projects and the achievement of desired results.
• Carefully monitor project progress, identify and resolve any issues promptly, and communicate regularly with clients, keeping them informed and engaged.

Requirements

• Bachelor's degree in Marketing, Communications, or a related field.
• Minimum 1 year of agency experience, though candidates with relevant internship experience will also be considered.
• Experience in managing client relationships and communication projects.
• Excellent communication, presentation, and negotiation skills.
• Strong client orientation and the ability to build strategic, long-lasting relationships.