Client Servicing Executive

The Thirsty Crow Marketing Services; Mumbai City; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

An established industry player is looking for a motivated Client Servicing Executive to enhance client relationships and ensure satisfaction. This dynamic role focuses on managing client interactions, achieving sales targets, and coordinating with creative and digital teams to deliver top-notch marketing services. The ideal candidate will possess strong communication and organizational skills, along with a proven track record in client servicing. Join a vibrant team where your contributions will directly impact client success and business growth, making every day an exciting opportunity to innovate and excel in the marketing landscape.

Qualifications

• Proven experience in client servicing or account management in a marketing agency.
• Excellent communication and interpersonal skills are a must.

Responsibilities

• Manage client relationships and ensure satisfaction.
• Coordinate with internal teams to deliver marketing services.
• Achieve sales targets through repeat business.

Skills

Client Relationship Management

Sales Target Achievement

Communication Skills

Organizational Skills

Multitasking

Education

Master's degree in Marketing

Bachelor's degree in Marketing

Degree in Business

Degree in Communications

Job description

We seek a motivated and detail-oriented Client Servicing Executive to join our team. The ideal candidate will be responsible for managing client relationships, ensuring client satisfaction, and coordinating with internal teams to deliver high-quality marketing services. This is a target-driven role, with a focus on generating repeat business and achieving sales targets.

Key Responsibilities:

• Act as the primary point of contact for assigned clients.
• Develop and maintain strong relationships with clients, understanding their needs and objectives.
• Identify opportunities for upselling and cross-selling additional services.
• Achieve sales targets by generating repeat business and maintaining client satisfaction.
• Coordinate with internal teams (creative, digital, strategy) to ensure timely and effective delivery of services.
• Prepare and present reports, proposals, and presentations to clients.
• Address client queries and concerns promptly and professionally.
• Monitor project progress and ensure alignment with client expectations.
• Stay updated on industry trends and best practices to provide valuable insights to clients.

Qualifications:

• Master's or Bachelor's degree in Marketing, Business, Communications, or a related field.
• Proven experience in client servicing, account management, or a similar role in a marketing agency.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team.