Client Servicing Executive

Fairdeal Realtors Pvt. Ltd; Mumbai; On-site; INR 450,000 - 700,000; Full time

Benefits offered by this job

Competitive salary based on experience

Travel allowances and Attractive Incentives

Medical Insurance

Paid sick leaves

Job summary

A real estate firm in Mumbai is seeking a motivated professional to support commercial real estate sales. The role involves finding new clients, suggesting suitable properties, and ensuring a smooth sales process. Candidates should have customer service experience and strong communication skills. The position offers a competitive salary, travel allowances, medical insurance, and more. Immediate joiners would be preferred.

Qualifications

• Experience in customer service, client handling, or sales support preferred.
• Ability to handle client questions and concerns professionally.
• Experience in real estate or using CRM tools recommended.

Responsibilities

• Find and connect with new clients and help grow the business.
• Understand client requirements and suggest suitable commercial properties.
• Keep track of market trends and share useful information.
• Keep track of market trends and share useful information with clients and the team.
• Update client details, follow-ups, and deal status in Salesforce.
• Work with sales, marketing, and operations teams to ensure smooth client onboarding and long-term satisfaction.

Skills

Customer service

Client handling

Sales support

Good communication skills

Relationship building

Tools

Salesforce

Job description

Department: Marketing

Reports To : Marketing Manager

Employment Type: Full-time

About the Role

We are seeking a motivated and detail-oriented professional to support commercial real estate sales. You will help find new clients, understand what kind of commercial property they need, and suggest the right options like offices, shops, or industrial spaces. You will act as the main point of contact for clients and make sure the entire sales process runs smoothly and professionally. You will also update client details in Salesforce, coordinate with different teams, and share basic market information to help clients make better decisions.

Key Responsibilities

• Find and connect with new clients and help grow the business.
• Understand client requirements and suggest suitable commercial properties.
• Stay in regular contact with clients and support them throughout the sales process.
• Keep track of market trends and share useful information with clients and the team.
• Update client details, follow-ups, and deal status in Salesforce.
• Work with sales, marketing, and operations teams to ensure smooth client onboarding and long-term satisfaction.

Requirements

• Experience in customer service, client handling, or sales support is preferred.
• Good communication skills and the ability to build relationships with clients.
• Ability to handle client questions and concerns professionally.
• Experience in real estate or using CRM tools like Salesforce is a plus.

Benefits

• Competitive salary based on experience
• Travel allowances and Attractive Incentives
• Medical Insurance
• Paid sick leaves

Immediate joiners would be an added advantage.