Client Servicing Executive

BigCity Promotions; Bengaluru; On-site; INR 3,00,000 - 5,00,000; Full time

Job summary

A leading marketing agency in Bengaluru is seeking a Client Servicing Executive to serve as the primary contact for clients. The ideal candidate will collaborate with management, manage key accounts, and develop creative solutions to drive business growth. Strong communication and problem-solving skills are essential. Competitive salary offered.

Qualifications

• Candidates should possess strong communication and interpersonal skills.
• Must have good proficiency in Microsoft Excel.
• Having a customer-focused mindset is essential.

Responsibilities

• Collaborate with management to develop creative solutions for clients.
• Identify new opportunities for client business growth.
• Manage key accounts effectively and coordinate with various teams.
• Handle multiple projects simultaneously.

Skills

Strong communication skills

Interpersonal skills

Problem-solving abilities

Customer-focused mindset

Ability to handle pressure

Proficiency in Microsoft Excel

Education

Any Graduate/Post Graduate/MBA preferred

Job description

Client Servicing Executive

Location: Bengaluru, Full time

Company Profile:
BigCity Promotions is India’s leading Marketing Agency, specializing in tactical sales promotions and consumer loyalty programs. We create experiential incentives in travel, leisure, and lifestyle, serving over 400 brands across India. In our 15+ years, we have impacted over 10 million customers, continually pushing the envelope on creative marketing solutions.

Our Clients Include: Nestle, Coca Cola, Pepsi, Budweiser, Heineken, HUL, P&G, Britannia, Cadbury, GSK, Standard Chartered, Acer, Philips, Panasonic, Samsung, Lifestyle, Tata Global Beverages, SAB Miller, Titan, Johnson & Johnson.

Role Description:
The Client Servicing Executive is the primary point of contact for the company's clients. They should possess strong communication, interpersonal, accounting, and problem-solving skills.

Job Responsibilities:

1. Collaborate with management to develop creative solutions for prospective and existing clients.
2. Identify new opportunities to contribute to client business growth.
3. Manage key accounts effectively.
4. Coordinate with teams such as Creative, Product Development, Delivery & Fulfillment, and Operations.
5. Generate future business from existing clients.
6. Foster a productive and empowering work environment.
7. Achieve company revenue and business goals.
8. Handle multiple projects simultaneously, ensuring organizational integration.
9. Lead new business initiatives and plan staffing accordingly.
10. Partner with planning and creative agencies, and internal teams on new or existing opportunities.
11. Perform client negotiations and management with excellent communication and presentation skills.

Minimum Qualifications:

• Any Graduate/Post Graduate/MBA preferred.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Excel.
• Active problem-solving abilities.
• Customer-focused mindset.
• Ability to handle pressure.

Frequently Asked Questions:

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• How are you different from other ad agencies?