Client Servicing - Event Management Industry - Bangalore

JobItUs; Bengaluru; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

An established industry player is seeking a dynamic professional to manage client relationships and deliver innovative event solutions. This role involves end-to-end management of client accounts, from ideation to execution, ensuring 100% client satisfaction. You'll be responsible for creating impactful presentations and coordinating with various teams and vendors. If you thrive in a fast-paced environment and have a knack for communication and negotiation, this opportunity is perfect for you. Join a forward-thinking company where your contributions will directly impact client success and drive business growth.

Qualifications

• Bachelor’s Degree or related field required.
• Excellent verbal and written communication skills.

Responsibilities

• Manage client relationships and provide tailored solutions.
• Analyze pipeline data and deliver insights to teams.

Skills

Communication Skills

Negotiation Skills

Teamwork

Time Management

Problem Solving

Education

Bachelor’s Degree

Tools

Microsoft Office

PowerPoint

Job description

Key Responsibilities:

• Managing clients end to end creating and making presentations ideating and coming up with solutions, concepts and ideas as per the client's brief.
• Guiding and assisting the client in selecting the right solution. Briefing and managing the operations teams coordinating event set-ups with vendors.
• Whenever required creating cost estimates and invoices follow up for payments. To manage and execute multiple key accounts and event projects across the globe.
• Identify trendsetter ideas by researching industry and related events, publications, and announcements. Willingness to travel.
• Travelling onsite for execution, coordinating with vendors as per specification and within timelines and with short notice.
• Responsible for establishing relationships with the clients of the company.
• Build long-term relationships with new and existing customers.
• Responsible for attending meetings with clients or interacting with them via telephone or written communication.
• Responsible for overcoming the resistance of the clients and their objections to services.
• Responsible for advising the higher management about the client needs.
• Responsible for taking enquiry details from client accurately.
• Responsible for preparing and providing weekly scheduled of planned activities.
• Achieving 100% client satisfaction and client retention. Reporting and analytics.

Reporting and analytics:

• Analyze pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to demand generation, pipeline forecast and trends, conversion rates, target account, market segmentation, etc.
• Calling the leads & arrange business meetings with prospective clients.

Work Time: Monday to Friday 10:00 AM to 06:00 PM & Saturday 10:00 AM to 02:00 PM.

Working Days: 6 Days

Candidates Profile:

• Bachelor’s Degree or a related field required.
• Market knowledge.
• Display Innovation, teamwork, adaptability & accountability at every aspect.
• Communication and negotiation skills.
• Ability to meet deadlines.
• Excellent verbal and written communication skills, very proficient in creating and making PowerPoint presentations. Ability to work on Microsoft Office Software.
• Ability to ideate and come up with solutions-concepts for event themes, designs, etc.
• Travel PAN India.

Personality traits:

• Team player, confident people manager, strong ability to work under pressure.
• Proactively handle any arising issues and troubleshoot any emerging problems on site during the event.