Client Servicing Analyst

Clearwater Analytics; Mumbai; In loco; INR 600.000 - 900.000; Tempo pieno

Descrizione del lavoro

Clearwater Analytics is hiring a Client Servicing Analyst in Mumbai to deliver top-notch operational support and foster strong relationships with global clients in the investment accounting domain.

You will address inquiries about financial statements, analytics reporting, and investment data validation, while collaborating with internal teams to resolve issues and enhance the client experience.

Competenze

• Basic understanding of investment accounting, financial statements, amortization and interest income.
• Finance and/or accounting experience preferred.
• Strong documentation and communication skills required.

Mansioni

• Manage client inquiries across investment accounting topics and financial statements.
• Provide timely, accurate information and resolve client issues efficiently.
• Collaborate with internal teams to ensure client satisfaction and accurate data handling.

Conoscenze

Investment accounting understanding

Financial statements

Amortization

Interest income

Microsoft Office

Attention to detail

Documentation skills

Communication skills

Organizational skills

Problem-solving

Formazione

Bachelor’s degree in Accounting or Finance

Strumenti

Microsoft Office Suite

Descrizione del lavoro

## Client Servicing AnalystApply: Office - Mumbai: Office - Bengaluru: Full time: Posted Today: R12294**Job Summary:**Client Servicing Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related to investment and accounting matters, serving as a vital link between clients and internal teams. These analysts play a pivotal role in delivering prompt, precise, and comprehensive responses to client queries, with the ultimate objective of efficiently resolving a substantial number of issues while ensuring that clients become enthusiastic advocates of Clearwater.**Responsibilities:*** Manage client inquiries & requests on various topics across investment accounting, asset classes and financial markets.* Deliver timely and accurate information regarding Financial Statements & Analytics Reporting.* Complete operational tasks such as account set up, client lockdowns, compliance, reconciliation validation.* Collaborate directly with clients to build valuable relationships and enhance their experience as a Clearwater user.* Validate investment data against available third-party market data sources and show proficiency in proprietary internal tools for reconciling investment transactions.* Effectively navigates through knowledge base and documentation, using internal tools and resources to proactively solve client queries and problems.* Manage workflow based on productivity and quality metrics; organizing your day to prioritize high importance or critical work.* Take on a variety of team and client related, long-term projects that may involve collaboration with other internal teams.**Required Skills:*** Basic understanding of investment accounting, financial statements, amortization, interest income, and other accounting concepts.* Finance and/or accounting experience preferred.* Strong computer skills, including proficiency in Microsoft Office.* Excellent attention to detail and strong documentation skills.* Outstanding verbal and written communication skills.* Strong organizational and interpersonal skills.* Exceptional problem-solving abilities.**Education and Experience:*** Bachelor’s degree or higher in Accounting or Financial/Business-related field.