Client Servicing Analyst

Clearwater Analytics India Private Limited; Mumbai; Presencial; INR 600.000 - 900.000; Jornada completa

Descripción de la vacante

Clearwater Analytics India Private Limited is seeking Client Servicing Analysts to deliver top-tier operational support to global clients. You will handle inquiries across investment accounting topics, providing timely, precise responses, and build strong client relationships.

The role focuses on resolving issues efficiently and turning clients into advocates for Clearwater. Responsibilities include handling inquiries on investment accounting, delivering accurate financial statements

Formación

• Bachelor's degree in Accounting or related field.
• Finance/accounting experience preferred.
• Strong communication and documentation skills.
• Proficiency in MS Office.

Responsabilidades

• Manage client inquiries on investment accounting topics and financial markets.
• Provide timely, accurate information on Financial Statements & Analytics Reporting.
• Complete tasks like account setup, client lockdowns, and reconciliations.
• Collaborate with clients to strengthen relationships and user experience.
• Validate investment data using third-party market data and internal tools.

Conocimientos

Investment accounting basics

Strong communication

Microsoft Office

Attention to detail

Documentation skills

Interpersonal skills

Educación

Bachelor’s degree in Accounting or Finance

Herramientas

Microsoft Office Suite

Descripción del empleo

Job Summary: Client Servicing Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related to investment and accounting matters, serving as a vital link between clients and internal teams. These analysts play a pivotal role in delivering prompt, precise, and comprehensive responses to client queries, with the ultimate objective of efficiently resolving a substantial number of issues while ensuring that clients become enthusiastic advocates of Clearwater.

Responsibilities

• Manage client inquiries & requests on various topics across investment accounting, asset classes and financial markets.
• Deliver timely and accurate information regarding Financial Statements & Analytics Reporting.
• Complete operational tasks such as account set up, client lockdowns, compliance, reconciliation validation.
• Collaborate directly with clients to build valuable relationships and enhance their experience as a Clearwater user.
• Validate investment data against available third-party market data sources and show proficiency in proprietary internal tools for reconciling investment transactions.
• Effectively navigates through knowledge base and documentation, using internal tools and resources to proactively solve client queries and problems.
• Manage workflow based on productivity and quality metrics; organizing your day to prioritize high importance or critical work.
• Take on a variety of team and client related, long-term projects that may involve collaboration with other internal teams.

Required Skills

• Basic understanding of investment accounting, financial statements, amortization, interest income, and other accounting concepts.
• Finance and/or accounting experience preferred.
• Strong computer skills, including proficiency in Microsoft Office.
• Excellent attention to detail and strong documentation skills.
• Outstanding verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Exceptional problem-solving abilities.

Education and Experience

Bachelor’s degree or higher in Accounting or Financial/Business-related field.

Thank you for your interest in a career with Clearwater! Clearwater Analytics (NYSE: CWAN) is transforming investment management with the industry’s most comprehensive cloud-native platform for institutional investors across global public and private markets. While legacy systems create risk, inefficiency, and data fragmentation, Clearwater’s single-instance, multi-tenant architecture delivers real-time data and AI-driven insights throughout the investment lifecycle. The platform eliminates information silos by integrating portfolio management, trading, investment accounting, reconciliation, regulatory reporting, performance, compliance, and risk analytics in one unified system. Serving leading insurers, asset managers, hedge funds, banks, corporations, and governments, Clearwater supports over $8.8 trillion in assets globally. Learn more at www.clearwateranalytics.com.

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.