Client Services Representative - Gamut - Hyderabad

Job Title: Client Services Representative for Women

Company Name: Gamut HR Solutions

Location: Hyderabad, Telangana

Salary: INR 30k-40k(per month)

Employment Type: Full-time

Job Description:

Gamut HR Solutions is seeking a dedicated and dynamic Client Services Representative to join our team in Hyderabad. As a Client Services Representative, you will be responsible for providing exceptional customer service to our clients, assisting them in finding products, answering inquiries, and resolving any issues they may have. This is a full-time position, and the role involves serving clients from various industries, including the service industry.

Responsibilities:

- Engage with clients in a courteous and professional manner.

- Assist clients in finding the right products and services to meet their needs.

- Provide accurate and relevant information about products and services.

- Address customer inquiries and resolve any issues promptly.

- Ensure client satisfaction by delivering top-notch service.

- Collaborate with internal teams to ensure smooth service delivery.

- Maintain client records and update relevant information in the system.

Requirements and Skills:

- Previous experience in a customer service role is preferred but not mandatory.

- Strong communication and interpersonal skills.

- Customer-focused with a positive attitude.

- Ability to handle multiple tasks efficiently.

- Basic computer skills and familiarity with office software.

- Empathetic and patient in dealing with client queries.

- Fluency in English and any additional languages is a plus.

FAQs:

1Q: What is the job title for this position?

A: The job title is "Client Services Representative for Women."

2Q: What are the responsibilities of a Client Services Representative?

A: The Client Services Representative is responsible for providing excellent customer service, assisting clients in finding products, answering inquiries, and resolving issues.

3Q: Is previous customer service experience required for this role?

A: Previous experience in a customer service role is preferred but not mandatory.

4Q: What are the working hours for this position?

A: This is a full-time position with standard working hours.

5Q: What skills are required for this role?

A: Strong communication skills, customer-focused attitude, and basic computer proficiency are essential for this role.