Client Service - Project Manager

SGX Graphics; Coimbatore District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

SGX Graphics in Coimbatore is seeking a seasoned Client Service - Project Manager to oversee artwork projects from initiation to delivery. You will coordinate On-Site personnel, clients, and internal teams to ensure timely, accurate production and clear communication.

The role requires strong proofreading, independent work habits, and a track record in design/print production. You will lead meetings, manage multiple projects, and uphold quality standards across client engagements.

Qualifications

• High School Diploma or GED equivalent; some college preferred.
• 5+ years’ experience in design, print or production art.
• Proficient proofreading and independent work capability.

Responsibilities

• Consult with On-Site Personnel and/or Client during artwork development and pre-press.
• Lead pre-production and production meetings for high complexity projects.
• Manage key accounts and respond to Clients promptly.
• Coordinate with Client and internal/external stakeholders to resolve issues.
• Document critical information affecting quality; participate in process improvements.
• Verify data accuracy against supplied art and manage multiple timelines.
• Communicate artwork status to On-Site Personnel/Sales and track in client system.
• Understand client deliverables and rework requirements; escalate issues.
• Order entry ensuring complete and concise delivery to production.
• Create/update price matrices based on client needs; train junior PMs if needed.

Education

High School Diploma or GED equivalent

Some College/Associate’s Degree preferred

5+ years’ experience preferred

Experience in the design, print or production art industry

Proofreading skills required

Ability to work independently

Job description

Client Service - Project Manager

Job category: Production

Requisition number: CLIEN007805

Location: Coimbatore, IND

Schedule: Full-time

Job Details

Description

Essential Responsibilities, Accountabilities & Results

• Consult with On-Site Personnel and/or Client during the artwork development and pre-press
• Run and/or attend any pre-production meetings (or other meetings), when feasible, per On-Site Personnel’s/Sales request or request of the Client for high complexity projects
• Manages key accounts
• Respond in a timely manner to Clients
• Lead and manage relationships with our Client(s) and internal and external stakeholders
• Communicate artwork issues with the client as well as internal and external stakeholders
• Respond to requests of Client/On-Site Personnel /Sales and others
• Document all critical and pertinent information that may impact quality
• Participate in process improvement efforts and various production meetings to foster a positive creative impact on the business
• Verify technical supplied data is correct to supplied art
• Manage project timelines and simultaneously manages multiple projects, when required
• Communicate received and shipped art to On-Site Personnel/Sales and perform user functionality in a Client’s database used for tracking artwork projects
• Understand the Client’s process (deliverables, rework)
• Communicate issues to Management
• Order entry (ensure orders are complete and concise when delivered to production)
• Understands all aspects of production and manufacturing
• Create and update price matrices based on client needs
• May provide training and guidance to junior Project Managers

Educational & Experience Minimum Requirements

• High School Diploma or GED equivalent. Some College/Associate’s Degree preferred
• 5+ years’ experience preferred
• Experience in the design, print or production art industry
• Full comprehension in reading work instructions and business memos
• Proofreading skills required
• Ability to work independently