Client Reporting - Associate

JPMorgan Chase & Co.; Mumbai; On-site; INR 2,800,000 - 4,800,000; Full time

Job summary

JPMorgan Chase & Co. in Mumbai seeks a Global Client Reporting Associate to oversee manual client reporting across asset groups and support transformation initiatives. You ensure requests are understood, completed accurately, and delivered on time while building product knowledge and partnering with local and global teams to improve processes and controls.

You will escalate issues, prepare management packs, and contribute to ensuring consistent client servicing across the organization.

Qualifications

• Postgraduate degree required.
• 10+ years of experience in client or investment reporting.
• Strong command of MS Office and PDF tools.
• Excellent written and verbal English communication.

Responsibilities

• Oversee end-to-end manual reporting delivery with clear requirements and timely outputs.
• Complete ad hoc and custom client reports to support business needs.
• Drive process improvements, transformation, and control enhancements across reporting.
• Build domain knowledge by understanding figures reported and product areas.
• Escalate issues to senior management and coordinate with stakeholders.
• Prepare management information reporting and internal packs as assigned.

Skills

Advanced Excel

PowerPoint

Word

Adobe Acrobat

Outlook

Education

Postgraduate degree

Tools

Microsoft Excel

PowerPoint

Word

Adobe Acrobat

Outlook

Job description

Shape the client experience by delivering accurate reporting and driving process improvements that strengthen service outcomes and controls.

As a Global Client Reporting Associate in the Global Client Reporting team, you oversee manual client reporting across multiple traditional asset groups and support transformation initiatives. You ensure reporting requests are understood, completed accurately, and delivered on time while building strong product and domain knowledge. You partner with local and global teams to improve processes, enhance controls, and raise issues appropriately to support consistent client servicing.

Job Responsibilities:

• Oversee end-to-end delivery for manual reporting requests, ensuring requirements are understood and outputs meet accuracy and timeliness expectations
• Complete ad hoc and custom client reports and other assigned tasks to support business needs
• Drive strategic initiatives focused on process improvement, transformation execution, and control enhancement across the reporting function
• Build domain expertise by understanding the figures being reported and strengthening product knowledge across assigned asset groups
• Escalate issues and concerns to senior management as needed, supporting resolution while managing expectations across stakeholders
• Prepare management information reporting and internal reporting packs as assigned

Required qualifications, skills, and capabilities:

• Hold a postgraduate degree
• Demonstrate 10+ years of relevant experience in client reporting, investment reporting, or related operational reporting roles
• Apply intermediate to advanced proficiency in Microsoft Excel, PowerPoint, Word, Adobe Acrobat, and Outlook
• Communicate clearly and professionally in written and verbal English, including strong business writing capability
• Exhibit a strong work ethic and a positive, collaborative attitude
• Collaborate effectively with local and global teams, demonstrating sensitivity to different cultures and working styles
• Initiate work independently as a self-starter and contribute ideas to improve how work is delivered
• Prioritize key tasks effectively while managing multiple deliverables

Preferred qualifications, skills, and capabilities:

• Pursue the Chartered Financial Analyst credential
• Earn a Master of Business Administration degree
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.