Client Onboarding & Activation Transformation Analyst

Wipro; Gurugram District; On-site; INR 300,000 - 550,000; Full time

Job summary

Wipro is seeking an Analyst for the COAT Authority Management Team to handle updates to signer information on Treasury systems, ensuring accuracy and timely processing. The role involves managing signer profiles and sensitive client data with a focus on regulatory compliance.

The Analyst will work with onshore and offshore teams, maintain SLAs, and support stakeholders through clear communication and meticulous data handling in a fast-paced environment.

Qualifications

• 6 months to 2+ years of relevant experience
• Strong written and verbal communication skills
• Excellent analytical thinking and attention to detail
• Strong time management and organizational skills
• Proficiency in Microsoft Excel and Outlook
• Ability to multitask and work effectively in a fast-paced environment
• Comfortable working in flexible shifts

Responsibilities

• Ensure tasks are completed within defined SLAs
• Adhere to Risk, Control, and Regulatory requirements
• Meet individual productivity, accuracy, and turnaround time targets
• Follow all Non-Negotiable Tasks (NNTs) and process guidelines
• Collaborate with onshore and offshore teams via email and online communication channels
• Resolve internal customer queries and provide timely status updates

Skills

Strong written and verbal comms

Analytical thinking

Time management

Organizational skills

Multitasking in fast-paced environment

Flexible shifts

Tools

Microsoft Excel

Microsoft Outlook

Job description

Hiring Alert | Analyst Client Onboarding & Activation Transformation (COAT)

Are you detail-oriented, analytical, and passionate about delivering operational excellence? We are looking for an Analyst to join the Client Onboarding & Activation Transformation (COAT) – Authority Management Team.

Role Overview

The COAT Authority Management team is responsible for managing updates to signer information on Treasury systems of record. The role involves maintaining and updating signer profiles, including details such as names, dates of birth, addresses, and other critical client information through the Authority Management platform.

Key Responsibilities

• Ensure tasks are completed within defined Service Level Agreements (SLAs)
• Adhere to all Risk, Control, and Regulatory requirements
• Meet individual productivity, accuracy, and turnaround time targets
• Follow all Non-Negotiable Tasks (NNTs) and process guidelines
• Collaborate with onshore and offshore teams via email and online communication channels
• Resolve internal customer queries and provide timely status updates

Required Skills & Qualifications

• 6 months to 2+ years of relevant experience
• Strong written and verbal communication skills
• Excellent analytical thinking and attention to detail
• Strong time management and organizational skills
• Proficiency in Microsoft Excel and Outlook
• Ability to multitask and work effectively in a fast-paced environment
• Comfortable working in flexible shifts

Preferred Skills

• Treasury domain knowledge (good to have)
• Stakeholder management experience
• Self-motivated with the ability to work independently
• Quick learner with adaptability to changing business requirements
• Strong interpersonal and teamwork skills

What We're Looking For

We are seeking professionals who are proactive, organized, and customer-focused, with a commitment to quality and operational excellence.

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