Client Manager - Business Development

Ingram Micro; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Ingram Micro is seeking a dynamic Business Development professional in Mumbai to expand relationships with new and existing customers and to develop opportunities across geographies and industries. You will build, position, and sell advanced solutions, programs, and services while driving partner-led demand and pipeline development.

The role focuses on acquiring new customers, managing channel partners, and aligning technology solutions to customer needs.

Qualifications

• Bachelor's degree in Business or related field.
• 6+ years in Business Development, Channel Sales, or Enterprise Sales.
• Experience in IT distribution, VAD, Cloud, Cybersecurity, Networking, AI or tech solutions.

Responsibilities

• Identify and develop new business opportunities across geographies, industries, and customer segments.
• Drive revenue growth through acquisition of new customers and partners.
• Develop and execute business plans to achieve sales, profitability and market share objectives.
• Establish a strong market presence by identifying emerging technology opportunities.
• Recruit, develop, and manage channel partners, system integrators, VARs, MSPs, and reseller networks.
• Build relationships with key customer stakeholders and drive account growth.

Skills

Business Development

Channel Sales

Partner Management

Negotiation

Relationship Building

Education

Bachelor's Degree

MBA preferred

Tools

CRM software

MS Excel

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart

Position Summary

Develops business strategies and opportunities with new and/or existing customers to expand existing relationships and developing new relationships; build, position and sell new and advanced solutions, programs, services; may conduct market research and feasibility studies to analyze the viability of alternative business development opportunities; collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities.

Key Responsibilities

• Business Development & Market Expansion: Identify and develop new business opportunities across assigned geographies, industries, and customer segments.
• Drive revenue growth through acquisition of new customers, partners, and strategic accounts.
• Develop and execute business plans to achieve sales, profitability, and market share objectives.
• Establish a strong market presence by identifying emerging technology and business opportunities.
• Channel & Partner Management: Recruit, develop, and manage channel partners, system integrators, VARs, MSPs, and reseller networks.
• Build strong relationships with existing partners to increase business contribution and engagement.
• Enable partners through training, joint business planning, and solution positioning.
• Drive partner-led demand generation and pipeline development activities.
• Customer Engagement & Account Development: Build and maintain relationships with key customer stakeholders and decision-makers.
• Understand customer business challenges and align technology solutions to their requirements.
• Conduct customer meetings, presentations, and solution discussions to generate business opportunities.
• Drive customer satisfaction, retention, and account growth.
• Vendor Collaboration: Work closely with technology vendors to execute business plans and growth initiatives.
• Support vendor-led programs, marketing campaigns, promotions, and channel enablement activities.
• Monitor vendor performance and maximize business opportunities through strategic alignment.
• Identify opportunities to introduce new technologies and solutions into the market.
• Sales & Revenue Management: Own revenue, margin, and growth targets for assigned business portfolios.
• Develop and maintain a healthy sales pipeline through proactive opportunity generation.
• Manage the complete sales cycle from lead generation to deal closure.
• Prepare accurate sales forecasts and business reports.
• Solution Selling & Market Intelligence: Promote IT infrastructure, cloud, cybersecurity, networking, software, AI, or related technology solutions.
• Stay updated on industry trends, competitor offerings, and emerging technologies.
• Conduct market analysis and identify opportunities for business growth.
• Develop strategies to improve competitive positioning and market penetration.
• Cross-Functional Collaboration: Work closely with Pre-Sales, Product Management, Marketing, Operations, Finance, and Vendor teams.
• Support successful execution of customer projects and business initiatives.
• Collaborate on marketing campaigns, events, webinars, and lead-generation activities.
• Ensure smooth communication between customers, partners, vendors, and internal stakeholders.

Desired Skills & Competencies

• Strong business development and channel sales expertise.
• Knowledge of IT distribution business models and partner ecosystems.
• Proven ability to acquire new customers and develop strategic partnerships.
• Strong relationship management and networking skills.
• Excellent negotiation and commercial acumen.
• Solution-selling and consultative sales approach.
• Strong communication, presentation, and stakeholder management skills.
• Analytical mindset with a data-driven approach.
• Ability to work independently and manage multiple priorities.

Educational Qualification

Bachelor's Degree in Business, Engineering, Information Technology, Commerce, or related field. MBA in Sales, Marketing, or Business Management preferred.

Preferred Experience

• 6+ years of experience in Business Development, Channel Sales, Partner Management, Enterprise Sales, or Account Management.
• Experience in IT Distribution, Value-Added Distribution (VAD), Cloud, Cybersecurity, Networking, Data Center, Software Licensing, AI, or Technology Solutions businesses.
• Strong relationships within the reseller, system integrator, and channel partner ecosystem.

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.