Client & Expert Engagement Specialist

M. Sullivan & Son Limited; Chennai District; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Global exposure

Comprehensive benefits

Career development

Job summary

Frost & Sullivan is seeking a driven professional to connect our consulting and research teams with senior industry experts. The role involves expert sourcing, client coordination, and commercial exposure, ideal for early-career professionals or those with up to 5 years of experience.

You will identify and engage with industry leaders, screen for relevance, and manage end-to-end interview coordination while maintaining CRM records and supporting cross-selling of services.

Qualifications

• Strong communication skills in English.
• Confidence engaging senior professionals.
• Organized, detail-oriented and target-driven.

Responsibilities

• Understand project requirements from consulting/research teams.
• Identify and reach out to relevant industry experts via phone, email, LinkedIn.
• Screen experts to assess relevance and expertise.
• Coordinate and schedule interviews end-to-end.
• Manage multiple projects under tight timelines.
• Maintain accurate CRM records and build long-term expert relationships.

Skills

Strong communication

Confident in engaging senior pros

Organized and detail-oriented

Target-driven

Persuasive communicator

Education

Bachelor’s or Master’s degree preferred

Job description

About the Role

We are looking for a driven and confident professional to connect our consulting and research teams with senior industry experts. This role combines expert sourcing, client coordination, and commercial exposure — making it ideal for both early-career professionals and those with up to 5 years of relevant experience.

If you enjoy speaking with professionals, working in a fast-paced environment, and managing multiple projects, this role is for you.

What You’ll Do

• Understand project requirements from consulting/research teams
• Identify and reach out to relevant industry experts (via phone, email, LinkedIn)
• Screen experts to assess relevance and expertise
• Coordinate and schedule interviews end-to-end
• Manage multiple projects under tight timelines
• Maintain accurate CRM records and build long-term expert relationships
• Support cross-selling of additional services where relevant

What We’re Looking For

• 0–5 years of experience in expert networks, research, recruitment, consulting support, or similar roles
• Strong communication skills in English
• Confidence engaging senior professionals
• Organized, detail-oriented, and target-driven
• Bachelor’s or Master’s degree preferred

What You’ll Gain

• Strong commercial and client-facing exposure
• Experience working with global consulting and investment firms
• Clear career progression opportunities
• Professional development support

Why This Role

• Be part of a core internal capability supporting high-impact projects
• Exposure to global industries and senior subject-matter experts
• Fast-paced, execution-driven environment with clear ownership
• Opportunity to grow with a function that is being scaled

What will make you succeed at Frost & Sullivan?

You need to be-

• Wildly curious and entrepreneurial
• Committed to customer success
• A self-starter invested in your future
• A persuasive communicator
• Deeply Analytical
• Excited about Disruptive Trends

Benefits

• A friendly work environment with an ‘open door’ policy
• A strong career path with growth opportunities.
• Be part of a global team that strives for excellence, and fosters an Olympic spirit
• Feed your intellectual curiosity by collaborating across all levels of the company across the globe
• Global Recognition - President’s Club & Chairman’s Club Awards
• Continuous learning and coaching
• Flexible work policy

• Attractive Medical and Accident insurance

About Frost & Sullivan

Frost & Sullivan, the Transformational Growth Journey Company, has spent more than 60 years partnering with clients to develop transformational growth strategies by focusing on innovation and growth opportunities driven by disruptive technologies, mega trends, emerging markets and new business models. Today, more than ever before, companies must innovate, not only to survive, but thrive in the future. Our Growth Pipeline Management (GPM) system supports clients by identifying and evaluating new growth opportunities and serves as the foundation for continuous growth. This is your opportunity to be part of a revolutionary global team that truly inspires positive global changes by innovating to zero. Learn more about Frost & Sullivan at www.frost.com

Frost & Sullivan is committed to a work environment free of all forms of discrimination. Frost & Sullivan recruits and hires without regard to race, color, religion, gender, marital status, age, disability, national origin, veteran status, or sexual orientation.