Client Data

JPMorgan Chase & Co.; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Client Data Specialist to enhance data collection and verification processes within the Operations team. You will review records for accuracy, ensure AML compliance, and support the client-facing function with timely data insights.

Ideal candidates bring strong analytical skills, attention to detail, and proficiency in MS Office and digital platforms to drive process improvements and improve client experience while collaborating across teams.

Qualifications

• Adaptability to shifting priorities and multitasking
• Analytical, critical thinking, and problem-solving with attention to detail
• Effective communication and collaboration across teams
• Proficiency in MS Office and digital platforms for data management
• Dependable, proactive and committed to timely, accurate support and continuous improvement

Responsibilities

• Collect, verify, and report client data to ensure records are accurate and compliant with AML and regulatory requirements.
• Prepare and review Currency Transaction Reports (CTR) and other compliance documentation, identifying and escalating potential issues.
• Respond to operational requests, adjustment reports, and partner correspondence with accuracy and timeliness, handling more complex cases as needed.
• Collaborate with team members to support and implement process improvements, sharing insights and best practices.
• Address service issues using advanced problem-solving and communication skills, escalating unresolved or complex matters appropriately.
• Demonstrate adaptability and initiative in managing assigned tasks, interim projects, and evolving business priorities.

Tools

MS Office

Mainframe

PC-based systems

Job description

Experience the power of innovation in financial operations by joining a team dedicated to data excellence. Here, your ideas drive smarter solutions and elevate the standards of client service. Embrace the opportunity to transform how data is managed and verified, making a measurable impact on business outcomes. Thrive in an environment that values digital expertise and rewards initiative. Be part of a forward-thinking organization where your skills set the pace for operational success.

As a Client Data Specialist within the Operations team, you will be responsible for reviewing and improving data collection and verification processes, ensuring the accuracy and completeness of records before they are reviewed by the client-facing team. Your organizational skills will be crucial in managing multiple tasks and activities, while your proficiency in digital literacy will help you leverage software applications and digital platforms to enhance processes and client experience.

Job responsibilities

• Collect, verify, and report client data to ensure records are accurate and compliant with AML and regulatory requirements.
• Prepare and review Currency Transaction Reports (CTR) and other compliance documentation, identifying and escalating potential issues.
• Respond to operational requests, adjustment reports, and partner correspondence with accuracy and timeliness, handling more complex cases as needed.
• Collaborate with team members to support and implement process improvements, sharing insights and best practices.
• Address service issues using advanced problem-solving and communication skills, escalating unresolved or complex matters appropriately.
• Demonstrate adaptability and initiative in managing assigned tasks, interim projects, and evolving business priorities.

Required qualifications, capabilities, and skills

• Proven ability to adapt to shifting priorities and manage multiple tasks in a dynamic environment.
• Advanced analytical, critical thinking, and problem-solving skills, with attention to detail.
• Effective communication and collaboration abilities across teams and stakeholders.
• Proficiency in MS Office and digital platforms for data management, analysis, and reporting.
• Dependable, proactive, and committed to delivering accurate, timely support and continuous improvement.

Preferred qualifications, capabilities, and skills

• Interest in anti-money laundering, regulatory compliance, fraud prevention, and operational risk.
• Familiarity with mainframe and PC-based systems.
• Enthusiasm for process improvement and innovation.
• Goal-oriented mindset with a focus on operational excellence.