Claims Representative

Optum; Hyderabad; On-site; INR 350,000 - 480,000; Full time

Job summary

Optum in Hyderabad is seeking a Claims Representative to accurately process medical records and support healthcare operations. The role emphasizes productivity, attention to detail, and adherence to policies while delivering reliable service.

You will work with a team to resolve issues, manage multiple tasks, and identify process improvements, contributing to better health outcomes and customer satisfaction.

Qualifications

• Graduate, Fresher (BTECH/BE/MCA are not eligible) (IND)
• Proficiency with Windows PC applications, which includes the ability to navigate multiple programs
• Proven solid verbal and written communication skills
• Proven ability to remain focused and productive each day though tasks may be repetitive

Responsibilities

• Accurate processing and completion of medical records
• Consistently meet established productivity, schedule adherence and quality standards at each line level
• Attention to detail is critical to ensure accuracy, which will impact the timely processing of the Medical Records
• Proactively identify solutions to improve process
• Solve moderately complex problems on own
• Work with team to solve complex problems
• Plan, prioritize, organize, and complete work to meet established objectives
• Comply with policies, directives and employment terms and conditions

Skills

Windows PC

Verbal communication

Written communication

Multi-tasking

Productivity

Education

Graduate

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Claims Representative (2381557)

Claims Representative - 2381557

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Accurate processing and completion of medical records
• Consistently meet established productivity, schedule adherence and quality standards at each line level
• Attention to detail is critical to ensure accuracy, which will impact the timely processing of the Medical Records
• Proactively identify solutions to improve process
• Solve moderately complex problems on own
• Work with team to solve complex problems
• Plan, prioritize, organize, and complete work to meet established objectives
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Graduate, Fresher (BTECH/BE/MCA are not eligible to apply) (This was for IND)
• Proficiency with Windows PC applications, which includes the ability to navigate multiple programs
• Proven solid verbal and written communication skills
• Proven ability to remain focused and productive each day though tasks may be repetitive

Preferred Qualifications:

• Proven analytical ability: Research skills combined with effective decision-making and superior interpersonal skills
• Proven ability to multi-task
• Proven result-oriented and goal-driven
• Proven critical thinking abilities

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.