Claims Associate insurance process

Satvah Talent Solutions; Tiruchirappalli; On-site; INR 180,000 - 240,000; Full time

Job summary

Satvah Talent Solutions is hiring Claims Associates in Tiruchirappalli to manage and process insurance claims while coordinating with customers, insurers, adjusters and internal teams.

You will handle end-to-end claims processing, review forms, validate coverage, and maintain records. Strong communication, analytical skills, attention to detail, and the ability to meet deadlines are essential for this role.

Qualifications

• Experience with insurance claims processes.
• Strong communication and interpersonal skills.
• Analytical and problem-solving abilities.
• Attention to detail and accuracy.
• Ability to manage multiple claims and meet deadlines.
• Proficient in MS Office and claims-processing systems.

Responsibilities

• Handle end-to-end claims processing and administration.
• Review and verify claim forms, supporting documents and policy details.
• Validate claims against policy terms, conditions and coverage.
• Coordinate with customers, insurance companies, loss adjusters and other stakeholders.
• Investigate discrepancies and obtain additional information or documentation when required.
• Process claims accurately within defined turnaround times and service-level agreements.
• Maintain accurate claim records and update systems regularly.
• Identify potential fraud, errors or irregularities and escape them appropriately.
• Respond to customer and stakeholder queries professionally and promptly.
• Prepare reports and provide regular updates on claim status and pending cases.

Skills

Claims processing

Communication skills

Analytical thinking

Attention to detail

Deadline management

Tools

MS Office

Claims processing systems

Job description

Job Summary

We are hiring Claims Associates to manage and process insurance claims while coordinating with customers, insurers, adjusters and internal teams.

Key Responsibilities

• Handle end-to-end claims processing and administration.
• Review and verify claim forms, supporting documents and policy details.
• Validate claims against policy terms, conditions and coverage.
• Coordinate with customers, insurance companies, loss adjusters and other stakeholders.
• Investigate discrepancies and obtain additional information or documentation when required.
• Process claims accurately within defined turnaround times and service-level agreements.
• Maintain accurate claim records and update systems regularly.
• Identify potential fraud, errors or irregularities and escape them appropriately.
• Respond to customer and stakeholder queries professionally and promptly.
• Prepare reports and provide regular updates on claim status and pending cases.

Required Skills

• Good understanding of insurance claims processes
• Strong communication and interpersonal skills
• Good analytical and problem-solving abilities
• Attention to detail and accuracy
• Ability to manage multiple claims and meet deadlines
• Good working knowledge of MS Office and claims-processing systems