City Head - Senior Manager - EDC Retail - Chennai/Bangalore

Paytm; Bengaluru; On-site; INR 12,00,000 - 18,00,000; Full time

Job summary

A leading financial services company in Bengaluru seeks an experienced individual to drive revenue growth and manage large teams in a competitive market. The ideal candidate will have 8-15 years of relevant experience, strong networking capabilities, and a background in managing enterprise accounts. This role offers a unique opportunity to be part of a transformative journey in India's mainstream economy.

Benefits

Equity opportunities

Comprehensive benefits package

Qualifications

• Minimum of 8-15 years of relevant experience.
• Experience in managing and leading large teams of account managers.
• Good exposure in managing large enterprise accounts.

Responsibilities

• Grow distribution and market share in the assigned area of operations.
• Identify and recruit the team to drive business in the market.
• Analyze data to identify improvement areas and execute plans accordingly.
• Maintain long-term relationships with onboarded merchants.

Skills

High level drive

Initiative

Self-motivation

Communication skills

Networking capabilities

Negotiation skills

Education

Graduate/MBA

Job description

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team: Drives and Grows the Revenue for one's portfolio of accounts in the region, through various payment and merchant services.

About the role: To be a part of enterprise team, Drive and Grow the Revenue for one's portfolio of accounts in the region, through various payment and merchant services.

Expectations/ Requirements:

• Grow Distribution and Market share in the assigned area of operations.
• Identify and Recruit the team to align and drive business in the market.
• Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.
• Formulate and Launch the counter strategy for local initiatives taken up by the competition.
• Ability to understand the data to gather the right information and plan the execution accordingly.
• Analyze the data and identify the improvement areas, substantiate through market visits to identify the priority spots in order to perform in.
• Plan the market size, span and geographies for Team.
• Should be able to devise the best methods for communication of plans/targets to the team to minimize the expectations vs delivery gap.
• Monitor the Quality parameters as suggested by the management.
• Validate and conduct the audits on the acquisitions and sales done by the team.
• Ensure the team members are in market where sales & usage are done regularly
• Should have good networking capabilities and be willing to travel extensively throughout their specified area
• Maintaining and sustaining long-term relationships with on boarded merchants.
• Must use her/his acumen and understanding of the Indian retail ecosystem and network to come up with holistic solutions for the accounts allotted.
• Monitoring Upselling and cross-selling by the team.
• Drive and Grow Revenue for one's portfolio of accounts in the region, through various payment and merchant services
• Have experience in managing and leading large teams of account managers.

Superpowers/ Skills that will help you succeed in this role

• Must have high level drive, initiative and self – motivation.
• Minimum of 08-15 years of relevant experience.
• Should have large team size handling experience.
• Identify and meet potential clients by growing, maintaining and leveraging your network.
• Should have good exposure in managing large enterprise accounts.
• Should be a graduate/MBA.
• Should possess good communication and negotiation skills.

Why join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that is how it will always be. We are the largest merchant acquirer in India.

Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!